Senior Director - Financial Services
Location: Jacksonville
Posted on: June 23, 2025
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Job Description:
Mayo Clinic is top-ranked in more specialties than any other
care provider according to U.S. News & World Report. As we work
together to put the needs of the patient first, we are also
dedicated to our employees, investing in competitive compensation
and comprehensive benefit plans – to take care of you and your
family, now and in the future. And with continuing education and
advancement opportunities at every turn, you can build a long,
successful career with Mayo Clinic. Benefits Highlights • Medical:
Multiple plan options. • Dental: Delta Dental or reimbursement
account for flexible coverage. • Vision: Affordable plan with
national network. • Pre-Tax Savings: HSA and FSAs for eligible
expenses. • Retirement: Competitive retirement package to secure
your future. Responsibilities This role will support the Mayo
Clinic in Florida CFO and is responsible for the management of the
Florida Financial Planning & Analysis team. The Senior Director
Finance Services will extend the reach of Mayo Clinic’s chief
financial officers (CFOs), by being the face of Finance and driving
the execution of its agenda as a delegate of the CFO and ensuring
CFO involvement at the right time by acting as a gate-keeper and
monitoring information flow. This position is responsible for
working with the CFO to prioritize and focus effort on the highest
level priorities and/or delegate work to the appropriate person(s).
Builds and maintains excellent relationships with Finance
leadership and other C-suite leaders (strategy, public affairs,
business development, digital, practice, research, education, etc)
to enable effective collaboration and coordination in pursuit of
organizational priorities, high service levels, and a reasonable
cost to serve. The position will be a primary lead on the execution
of Finance’s transformation journey, working with finance
leadership and others to ensure it is well planned, well
communicated, and well executed. Key elements of this work include
the identification of gaps and needs in knowledge skills and
abilities as well as necessary elements of culture change;
continued surveillance of leading edge practices in healthcare and
other industries; identification of suboptimal approaches,
processes, and policies in Mayo Clinic’s finance structure;
creation and execution of a workforce strategy that includes
diverse sourcing, workforce development, and succession planning;
and the development of a next generation approach to patient
financial interactions (“easier than Starbucks”). The position will
take an active role in all these dimensions of the overall plan and
will be the primary lead on many of them. The position will develop
strategies to execute operational best practices and provide
leadership for the business operations function. Drives excellence
in financial management, communication (verbal, written and
presentations), business and strategic planning, performance
monitoring and reporting. Effectively partners with the Chief
Financial Officer to plan and create meeting agendas, activities
and communications. Leads the development, communication and
implementation of effective strategies and processes that support
the operations of the department. Ability to set and measure
standards for performance in all areas of the department,
periodically reviewing reports on programs. Works closely with
Human Resources to onboard new talent, facilitate the departmental
FTE review and approval, annual budget preparation, including data
for analyzing, planning and allocation of resources, and change
management. Supports department, division and institutional
projects, staff recruitment, policy implementation, and serves as a
primary resource for issues and communications within the
operations function. Develops advances and executes
projects/programs that leverage the lean agile methodology to
enable Finance to deliver incremental value and meet strategic
objectives. The position may or may not have direct reports,
depending upon the specific assignment. If the Senior Director is
in support of a DMC CFO, then the position will be directly
responsible for management of the Financial Planning & Analysis
team for that DMC. The Senior Director may be responsible for
managing a team of staff with a focus on high quality and timely
deliverables, the continuous growth, development and engagement of
staff and an eye to drive continuous improvement and efficiencies
in processes. The position will oversee the development and
implementation of financial and operational reporting, including:
volumes, labor productivity and cost efficiency, revenue, payer mix
and pricing, costing and analytics, provider productivity, business
cases and valuations/ROIs and other analytical tools to support
accuracy of reporting financials and identifying financial value
enhancement opportunities. This role will regularly collaborate
with the Enterprise’s shared services areas to ensure accurate use
of data and analytics, recommend enhancements based on emerging
trends within the enterprise and partner to develop new analytics
and tools to further improve support to operations. Actively
communicates and presents information to various audiences
including institutional and site-based leadership. Provides
direction and interprets management financial information with
significant institutional impact. Is recognized and relied upon to
synthesize various subject matter expert inputs to formulate
solutions and implement change for multi-disciplinary or complex
technical issues. Stays abreast of emerging issues and risks and
plans accordingly. Travel required as assignments warrant. *This
position is a combination of remote and onsite support work.
Individual must live within driving distance to the Mayo Clinic
Jacksonville campus. This vacancy is not eligible for sponsorship /
we will not sponsor or transfer visas for this position. During the
selection process, you may participate in an OnDemand
(pre-recorded) interview that you can complete at your convenience.
During the OnDemand interview, a question will appear on your
screen, and you will have time to consider each question before
responding. You will have the opportunity to re-record your answer
to each question - Mayo Clinic will only see the final recording.
The complete interview will be reviewed by a Mayo Clinic staff
member and you will be notified of next steps. Qualifications
Bachelor’s Degree and 10 years of experience with a focus on
strategy and operations is required. Must have a broad-based
knowledge of office support and computer systems along with
spreadsheets, databases, statistics, software knowledge and
installation; and accounting practices for budgetary
responsibilities. Must possess strong leadership, business,
analytical, oral and written communication, presentation skills,
and superior interpersonal skills to facilitate effective
relationships both within and outside of Mayo Clinic; solid
organizational and project management skills; strategic judgment;
track record in building positive, cross-functional relationships.
He/she must possess political savvy and the ability to function
effectively in a complex and often ambiguous environment, with
consensus-style operation that expects and promotes teamwork. Must
have experience managing and leading teams. Must be able to take
business services from strategic consultation through tactical
execution in a team setting and be able to develop key performance
indicators/metrics to ensure success. Experience developing and
executing business plans is important. This position requires
someone who is a self-starter with ability to manage multiple
priorities and with attention to detail. Will evaluate and improve
upon existing processes and develop/implement new processes where
appropriate. Meets deadlines with enthusiasm and confidence.
Proactively identifies and mitigates risk with meticulous project
planning and creative solutions. Must be able to garner trust and
influence. Experience in driving change by influencing senior
executives, making recommendations to drive growth or improve ROI,
and/or leading implementation of process-based initiatives. High
degree of competency in data, analytics, financial analysis and/or
directly comparable quantitative skillset. Is a creative
problem-solver and adapt at storytelling when reporting outcomes.
Ability to work independently and as a member of a team. Has a
desire to learn and champion agile methodologies, including use of
appropriate technologies and leading behavior change by example to
create empowered, client-centered teams and solutions.
Keywords: , Daytona Beach , Senior Director - Financial Services, Accounting, Auditing , Jacksonville, Florida
