Order Processing Coordinator (Administration & Data Entry)*
Company: Interior Logic Group, Inc.
Location: Daytona Beach
Posted on: January 11, 2022
Responsible for receiving and processing incoming work orders,
maintaining records and compiling reports. Gather and translate all
necessary customer and internal data to develop accurate and
detailed orders that support successful installation. Work in
conjunction with branches, customers, and other internal teams to
ensure orders are completed in a timely manner.
Primary Tasks & Responsibilities
Performs accurate and timely entry of customer selection into order
processing system. Calculates and enters initial pricing at the
time of order creation.
Identifies and escalates gaps in company and customer ordering
information with appropriate level of urgency. Researches shortages
and provides accurate details of all shortage issues.
Monitors orders using system reports and communicates progress to
leadership. Proactively communicates to resolve discrepancies in
up-front data preventing accurate or timely order entry.
Monitors and tracks customer orders to meet material lead times and
ensure on-time delivery.
Maintains customer rituals regarding selection, billing back-up and
Interacts with internal and external customers daily through clear
and concise written and oral communication.
Reviews job cost data to ensure accurate recognition of revenue.
Enters job cost coding to reflect margin status.
Investigates and resolves job cost margin discrepancies.
Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance
with well-defined policies, procedures, techniques. Work typically
involves regular review of output by a senior co-worker or
Education And Experience
Must be eighteen years of age
HS Diploma or GED required. Specialized skills
training/certification may be required.
0-2 years of order entry and customer service experience
Experience in a customer service or call center environment.
SAP knowledge is a plus.
Flooring or construction industry experience preferred.
Experience using Microsoft Office (Word, Excel, and PowerPoint)
Most of the time is spent sitting in a comfortable position and
there is frequent opportunity to move about. On rare occasions
there may be a need to move or lift light articles.
Located in a comfortable indoor area. Any unpleasant conditions
would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
This information indicates the general nature and level of work
performed by associates in this role. It is not designed to contain
a comprehensive inventory of all duties, responsibilities, and
qualifications required of associates assigned to this role. This
description supersedes any previous or undated descriptions for
this role. Management retains the right to add or change the duties
of the position at any time.
Equal Opportunity Employer
ISI is committed to Equal Employment Opportunity ("EEO") and to
compliance with all federal, state, and local laws that prohibit
workplace discrimination and unlawful retaliation. The Company
strictly prohibits all discrimination on the basis of race,
ancestry, color, age, national origin, ethnicity, religious creed
or belief, physical or mental disability, marital or familial
status, legally protected medical condition, genetic information,
military or veteran status, sex (including pregnancy, childbirth,
breastfeeding, or related medical condition), gender (including
gender identity and gender expression), sexual orientation,
citizenship status, protected activity (such as opposition to or
reporting of prohibited discrimination or harassment), or any other
status or classification protected by applicable federal, state,
and/or local laws. The Company will also make reasonable
accommodations for disabled applicants and associates and for the
sincerely held religious beliefs of applicants and associates
depending upon individual circumstances.
This commitment to EEO extends not only to associates of The
Company but also to independent contractors, trainees, apprentices,
or any participant in a program to provide unpaid experience in the
workplace or our business. This commitment extends to all areas of
personnel actions, including but not limited to advertising,
recruiting, hiring, training, evaluation, promotion, transfer, work
assignments, accommodation requests, requests for leave,
compensation, benefits, disciplinary actions, layoffs, discharges,
terminations, participation in company activities, programs, or
events, or any other terms, conditions, or privileges of
Keywords: Interior Logic Group, Inc., Daytona Beach , Order Processing Coordinator (Administration & Data Entry)*, Administration, Clerical , Daytona Beach, Florida
Didn't find what you're looking for? Search again!