Shuttle Attendant - Autonomous Vehicle Systems - Jacksonville FL
Company: Beep
Location: Jacksonville
Posted on: April 2, 2026
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Job Description:
Pay: $22/hour |Flexible Shifts | Competitive Benefits Be the
Human Touch Behind Autonomous Innovation Beep has partnered with
the Jacksonville Transit Authority (JTA) to transform
transportation with autonomous shuttles—and we want YOU to be part
of this exciting journey. As a Shuttle Attendant , you’ll be the
onboard expert ensuring smooth operation of advanced autonomous
systems while providing outstanding customer service to ensure
every rider feels confident and informed while experiencing
cutting-edge mobility. This role bridges technology and people,
focusing on systems monitoring, troubleshooting, supporting
real-time technology performance, and creating a positive passenger
experience. What You’ll Do Create a welcoming environment for
passengers, guiding them through their autonomous journey with
confidence and clarity. Deliver exceptional customer service by
engaging with riders, answering questions, and explaining
autonomous technology in simple terms. Interact with the public as
an ambassador for Beep and this NAVI program. Monitor autonomous
vehicle systems and software performance during operations. Provide
first-level technical support, troubleshoot minor issues, and
escalate alerts when necessary. Test software changes with a focus
on safety and communicating clear feedback. Maintain real-time
communication with the Beep Command Center to report system status,
receive operational updates, and coordinate responses to alerts or
incidents. Respond to real-time situations and support emergency
protocols. Maintain vehicle cleanliness, perform pre- and post-trip
inspections, and ensure the vehicle is charged and ready for
service. Requirements What We’re Looking For Customer Service Pro:
Empathetic communicator who can turn a tech experience into a
positive, memorable interaction. Tech Enthusiast: Passionate about
emerging technology and eager to learn new systems. Strong
technical aptitude and ability to learn new software and processes.
Reliable & Calm: Composed under pressure and adaptable to change.
High comfort level with making judgment calls in ambiguous
situations. Safety-Focused: Committed to following operational
protocols and always ensuring passenger and vehicle safety. Valid
driver’s license, 5 years of driving experience, clean driving
record. Must pass background check and drug screening. Comfortable
working outdoors, sitting for long periods, and lifting up to 20
lbs. Ready to Champion Autonomous Tech? If you love helping people
and thrive in a tech-forward environment, join us and be the face
of the future of mobility. Apply today and start your journey with
us! Salary Description $22/hour
Keywords: Beep, Daytona Beach , Shuttle Attendant - Autonomous Vehicle Systems - Jacksonville FL, Customer Service & Call Center , Jacksonville, Florida
