Senior Teller - Sanford, FL
Company: Seacoast Bank Careers
Location: Lake Monroe
Posted on: April 2, 2026
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Job Description:
Location: Sanford, FL ESSENTIAL DUTIES AND RESPONSIBILITIES:
Relationship Building Exhibit consistent relationship building
including, but not limited to: Prepare for various customer
interactions Build rapport Effectively utilize and document open
and closed-ended questions to understand current and future
financial goals of customers Match customer needs to Seacoast Bank
products and services Confidently and proficiently explain Seacoast
Bank products and services to customers Proven ability to create
and enhance relationships based on customer needs Ask for referrals
from new and existing customers Exhibit good listening skills and
speak clearly and persuasively in positive or negative situations.
Respond promptly to customer needs and requests for service.
Quickly seek out appropriate people in more complex financial
matters. Able to balance business needs with customer requests
while managing potential risk to bank. Embrace new technology and
remain up to date on industry changes to create an open environment
that fosters idea generation and innovation. Participate in
community, charitable or civic events. Exhibit strong work ethics
and teamwork, collaborating with other associates within the branch
and across the organization. Display Proficient knowledge of
consumer deposit and lending products and processes. Exhibit
proficiency in outbound calling process. Demonstrate proficiency in
identifying referral opportunities with internal business partners.
Participate in presentations regarding banking products/services
through networking events. Display proficiency in Customer facing
technology with the ability to discuss with and enroll customers in
self-service products/processes. Develop an introductory knowledge
of small business deposit products and processes including account
maintenance. Operational Functions Process checks, cash and the
sale of negotiable instrument transactions adhering to the banks
current policies and procedures. Ensure branch adherence to AML/BSA
requirements (Currency Transaction Reports, Suspect Activity Form,
etc.), audit procedures, operational procedures, dual control,
security, Business Continuity, and all other regulated banking
requirements to protect associates, clients, and bank assets.
Assists in remediating audit / scorecard / QC deficiencies.
Proactively helps to resolve customer concerns in a timely,
professional and positive manner, escalating issues to the next
level of authority as needed. Balance cash drawer daily and
monitors own work for accuracy. Follow instructions and responds to
management direction to help resolve more difficult customer
objections, and solves problems in a timely and positive manner to
retain the customer relationship. Adhere to Seacoast Bank’s Code of
Conduct. Follow all safety and security procedures. Oversee day to
day operations of the branch (including vault and ATM
responsibilities). Maintain and update documents for all audit and
compliance requirements. EDUCATION and/or EXPERIENCE: High School
diploma or equivalent required. Minimum of 12 months cash handling
experience required. Minimum of 12 months previous experience in
retail sales and/or financial services experience preferred.
Flexible schedule required with ability to work during hours of
operations, including weekends and occasional non-bank operational
hours. Demonstrate excellent communication (written and verbal) and
interpersonal skills. Able to work independently and exercise a
high degree of initiative. PC Proficiency in Desktop, Laptop,
Tablet, and Smartphone devices as well as Microsoft Office Suite
software. The Statements above are intended to describe the general
nature and level of work being performed by people assigned to this
position. They are not intended to be an exhaustive list of
responsibilities, duties, and skills. Because these statements are
general, the job description is used for a variety of purposes
including job evaluations; performance reviews; recruitment; etc.
All Associates are required to adhere to the highest legal and
ethical standards applicable to our industry. It is the policy of
Seacoast Bank that all Associates will be familiar and compliant
with all regulatory, legal, ethical and Bank risk mitigation
requirements pertaining to both our industry and their individual
roles. This includes the on time, successful completion of annual
required training post-hire and effective execution of role
responsibilities.
Keywords: Seacoast Bank Careers, Daytona Beach , Senior Teller - Sanford, FL, Customer Service & Call Center , Lake Monroe, Florida
