General Manager-LCI Landscaping Business
Company: Goodwill Of North Florida
Location: Jacksonville
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Landscaping Consultants 4656
Collins Rd. 1 Jacksonville, FL 32244 Job Title: General Manager -
Landscaping Department: Landscaping Consultants Reporting to: Date:
March 2022 Position Status: New FLSA Status: Exempt Job Summary:
The General Manager is primarily responsible for the overall
success of a geographic region. In support of company works across
internal business partners (e.g., Accounting, Facilities, IT, HR,
Customer Service) to optimize the effectiveness and execution of
the Landscape operation within a geographic region. Minimum
Qualifications: Education High School or GED required. Two-year
college degree or technical school in business or related field
preferred. Experience Requires at least five years of landscaping
managerial and supervisory experience. Three years of managing
multiple teams is preferred. Ideally, the incumbent has proven
success with overseeing a large operation while driving performance
improvement and consistently achieving sales goals. Licensure,
Certification, and/or Registration Ability to travel (up to 50% of
the time). Valid Drivers License and state auto insurance Other
Qualification, Skills, and Abilities: Work Hours Technology
Advanced ability to lead, build and develop multiple units of
responsibility. Passion for and understanding of the organization’s
mission and, specifically, the commercial grounds maintenance
industries. Excellent oral and written communication skills,
including the ability to read and comprehend. Excellent customer
service skills. A keen understanding and be responsible for
workplace safety. Advanced ability to handle customer and employee
relations. Values diversity. Proficiency with various reporting
processes for personnel and budgets. Energy and enthusiasm to help
others. Strong knowledge of financial management. Ability to do
basic math calculations using a calculator. Ability to regularly
lift up to 10 pounds and occasionally lift up to 50 pounds. Ability
to confidently use Word, Excel and the ADP payroll system. Ability
to work flexible schedule to include weekends, evenings and
holidays if needed. Strong leadership skills, including but not
limited to: Strong Work Ethic as demonstrated with self-confidence,
integrity, thoroughness, and by driving accountability, and
maintain composure under pressure. Ability to Manage Multiple
Priorities – responsibly execute several projects and priorities
for various landscape areas. Delegates to others, to meet deadlines
and develop others’ skills & abilities. Change Management – ability
to encourage others to seek opportunities for different and
innovative approaches to address problems and issues, copes well
with change. Decision Making – ability to make critical decisions
while following company procedures, with the organization’s best
interests in mind. Detail Oriented – ability to pay attention to
the minute details of a project or task. Time Management – ability
to meet deadlines and prioritizes appropriately. Job Duties
Essential Duties % of Time Job duties generally include, but are
not limited to: Responsibility for directing the following
operational units – irrigation, lawn and maintenance, pest control
program, and ground maintenance. Ensures store performance meets
requirements, sales goals are achieved and after-market goods are
appropriately transported and stored. Manages the Account Manager
to ensure oversight of technicians and jobs are being handled
properly. Administering various HR processes, policies and
requirements such as: Hiring, training and developing staff, which
may include coaching and taking disciplinary action. Completes the
necessary documentation requirements. Communicating job
expectations; completes planning; monitoring; appraising, and
reviewing of job performance. Enforcing polices procedures and
expectations of Executive Management. Achieving operational
objectives by completing various reporting and trending activities
to: contribute sales information and make recommendations for
addressing gaps and advancing revenue, identify strategic action
plans that address business growth and community needs, and meet
budget requirements. Maintaining appropriate ratios of expense and
revenue. Generate revenue in accordance with budget, expenses and
bottom-line contributions. Meeting sales/financial objectives by
forecasting requirements; assist with preparing annual store
budgets, with VP of Landscape Consulting and to initiate corrective
actions with declining sales. Managing the implementation of
production, productivity, quality, and customer service standards;
resolving day-to-day issues, completing operational audits; and
facilitating organizational change initiatives. Facilitating the
implementation of procedural and technological changes by
communicating, educating, monitoring the impact of change, and
identifying any additional training and/or actions that may need to
be instituted. Assuring that safety and security compliance
requirements are met, such as (but not limited to): Safe guarding
company property. Reports and addresses any unsafe practices,
incidents of theft or stashing, and misappropriation or
unauthorized use and/or possession of company property and
maintains appropriate communication w/ the Director of Risk
Management for any safety or work comp issue. 90% Assuring safety
rules and practices, as well as IT and site security, are
completed. Assuring work areas are maintained in a clean,
uncluttered, hazard free condition. Immediately takes action and/or
reports any potential hazards and safety violations. 10% Other
duties as assigned. Supports and promotes organizational programs,
special events, and special projects as needed. Inspire and
motivate employees to support the Goodwill mission. 10%
Supervisory/Decision making Authority Does the position require
customary supervision and management of at least 2 or more
full-time employees? ? Yes ? No Enter the number of direct reports
and their position titles: Area/Regional Managers (2-4), Store
personnel 10-50. PHYSICAL REQUIREMENTS: Required Ability to stand
for extended period of the day Ability to stoop, bend, kneeling,
crawl and climb Standing Walking Lifting (Up to 50lbs) Carrying (Up
to 50lbs) Kneeling Pushing/Pulling Bending/Stooping Reaching above
the head Preferred HAZARDS: Proximity to moving mechanical parts
SKILL REQUIREMENTS: Required Ability to read and write and have
basic math skills Ability to use business equipment such as IPad,
IPhone, fax, computer and basic knowledge of computer programs and
email. Reading Math Skills Proficient in Excel, Outlook Express and
Word Typing/Keyboard Word processing software Operate office
machinery (fax, copier, etc.) Verbal communication (including
telephone) Written communication (including composition) Reasoning
and logic Maintain records Team-oriented and collaborative
interpersonal relationships Organize and prioritize information
Sensitivity to service population’s cultural and socioeconomic
characteristics Preferred Important Note Due to the volume of
applications received, we are unable to provide information on
application status by phone, e-mail, or in person. All qualified
applicants will be considered, but may not necessarily receive an
interview. Selected applicants will be contacted by the hiring
agency for the next steps in the selection process. Applicants who
are not selected will not receive notification. This position is
subject to close at any time. Goodwill is an equal opportunity
employer. Employment selection and related decisions are made
without regard to race, color, religion, sex, (including
pregnancy), national origin, age, disability, marital status,
protected veteran status, sexual orientation, gender identity,
genetic information or any other protected characteristics under
applicable law.
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