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Executive Meetings and Business Travel Manager

Company: Hersha Hospitality Management LP
Location: Daytona Beach
Posted on: September 19, 2022

Job Description:

Opportunity: Executive Meetings & Business Travel Manager Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals. Manage the Local and National Negotiated Business Travel Accounts for the hotel.Potential Career Path Group Sales Manager Director of Group Sales Director of SalesEssential Job Functions

  • Manage all phases of small meeting groups, up to 75 peak rooms per night with meeting space including contracts, rooming lists, billing, VIPs, upgrades.
  • Responsible for all phases of the life of the booking from: Solicitation, Proposal, Contracting, Managing Rooming List, Creating Banquet Event Orders, Ensuring Group Billing is fulfilled, Creating Group Resumes, Ensuring complete guest satisfaction from arrival to departure, Rebooking.
  • Managed all negotiated Business Travel accounts.
  • Travel locally and occasionally overnight to conduct outside calls, attend tradeshows and promote the hotel.
  • Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
  • Coordinate various departments' participation in servicing accounts.
  • Book functions accurately into Delphi.fdc and ensure that meeting and room arrangements are to specifications.
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
  • Responsible for weekly, monthly and quarterly proactive solicitation goals. Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
  • Follow sustainability guidelines and practices related to HHMs EarthView program.
  • Assist in supervising the banquet operation to ensure the highest standards of service.
  • Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism.
  • Work closely with sales/catering department in order to maximize group and catering revenues by adhering to correct rates and prices.
  • Support strategic planning and long-term development operational, financial and service goals of the Sales and Catering department.
  • Plan and prepare with all outlets for events and coordinate unique requirements, to meet the clients needs, pace and degree of personalization, while actively promoting hotel services
  • Identify, customize and deliver individual guest requirements.
  • Work additional hours as needed or when requested.
  • Perform any other job-related duties as assigned.Position Requirements
    • Minimum of two years Hospitality Sales experience.
    • Minimum an Associates degree in Hospitality or related industry preferred.
    • Thorough knowledge of sales techniques including strong closing skills, as well as negotiating skills.
    • fdc knowledge a plus.
    • Hilton brand experience is a plus.Work Environment and Context
      • Work indoors in environmentally controlled conditions with external and internal customers including both face to face and indirect contact with the public.
      • Stand, use hands to handle, control objects and tools, and use telephone and computer systems.
      • Manage conflict situations including dealing with unpleasant, angry, or discourteous people.
      • Handle cash, other forms of currency and occasionally guests valuables.
      • Able to communicate well in English both orally and written.
      • Comply with Hersha and the hotel brand standards.What We BelievePeople Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own ItHHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.ID: 2022-40690 UltiPro Location Description: 100 N Atlantic Ave Daytona Beach Florida 32118 US External Company URL: www.hershahotels.com Telecommute: No

Keywords: Hersha Hospitality Management LP, Daytona Beach , Executive Meetings and Business Travel Manager, Executive , Daytona Beach, Florida

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