Account Manager ? Specialty Products
Company: RoadSafe Traffic Systems
Location: Daytona Beach
Posted on: May 18, 2023
|
|
Job Description:
Position Summary:
The Account Manager is responsible for existing key customer
accounts and development of new customers. The Account Manager must
build and maintain a strong relationship with the customer. They
will be the lead point of contact for all key customer matters,
anticipate the customer's needs, work within the company to ensure
deadlines for the customer are met, and help the customer succeed.
The account manager will also bring in new business from existing
customers or contacts and will develop new relationships with
potential new customers. Customers will exist in government,
utility, rail, and industrial enterprises that require traffic
control, traffic safety, traffic direction and related equipment
and services. This position will collaborate closely with the
Director of Construction Services, District Vice Presidents,
Operations Directors, Branch Managers and Specialty Product Account
Managers to identify potential targets for growth and coordinate
resources.
?
All focused on achieving customer satisfaction, revenue generation,
and long-term profitably goals in line with Company vision and
values.
?
Essential duties and responsibilities include the following:
* Serve as the principal point of contact with assigned
accounts.
* Demonstrates technical and product knowledge in all areas listed
above that allows the individual to conduct effective
presentations.
* Complete understanding of pricing and proposal models.
* Complete understanding of service agreements or contracts
including pricing, terms, and reporting requirements
* Demonstrates the ability to execute a business conversation with
business owners and decision makers.
* Develop new business by analyzing account potential; initiating,
developing, and closing sales; recommending new applications and
solutions.
* Demonstrates the ability to gather and submit detailed business
information for bidding and presentation of solutions to identified
prospects' business problems.
* Lead the sales / operations relationship to ensure customer
expectations and services requirements are being met.
* Maintains accurate records of all sales and prospecting
activities including sales calls, presentations, closed sales, and
follow-up activities via Salesforce.
* Develops, manages, and improves a systematic process to
effectively manage key accounts.
* Adheres to all company policies and Code of Business Ethics and
ensures that they are communicated and implemented within the
team.
* Follow predetermined cadence for internal & external customer
reviews summarizing the health of the partnership including but not
limited to YTD/YOY spend, safety metrics and reporting.
* Build and foster a network of referrals to create new
opportunities for revenue growth.
* Follow-up with customers on open proposals and action items from
meetings.
* Provide weekly, monthly, and quarterly forecasts to
leadership.
?
Relationships and Roles:
* Maintain contact with customers to ensure high levels of Customer
Satisfaction.
* Demonstrate ability to interact and cooperate with all levels
company employees.
* Build trust, value others, communicate effectively, drive
execution, foster innovation, focus on the customer, collaborate
with others, solve problems creatively and demonstrate high
integrity.
* Maintain professional internal and external relationships that
meet company core values.
Keywords: RoadSafe Traffic Systems, Daytona Beach , Account Manager ? Specialty Products, Executive , Daytona Beach, Florida
Click
here to apply!
|