DaytonaBeachRecruiter
the smart solution for Daytona Beach jobs

Spectrum Assistant Store Manager

Company: NaviSite
Location: Daytona Beach
Posted on: April 8, 2019

Job Description:

Date posted 04/03/2019 Requisition Number: ******BR Location: United States - Florida - Daytona Beach Area of Interest: Retail/Merchandising/Store Operations, Sales, Telecommunications Position Type: Full Time JOB SUMMARY Responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers. Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location. Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success. Implements and enforces the cash management policy and completes timely audits of their Spectrum store. In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures. Provides management with frequent updates about key events in their store. Assists with Store Manager functions and performs other duties as requested by management. REQUIRED QUALIFICATIONS Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills Significant time working inside a destination-style shopping environment Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment Displays passion for delivering a great customer experience during multiple roles in their career Detail oriented and a good problem solver High comfort level with personal technology, such as mobile devices and personal video platforms Knowledge and ability to use computer and software applications Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Education Bachelor's Degree or equivalent work experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to make qualitative judgments Some experience in implementing sales training and employee development programs Some knowledge of identifying trends, risks and communicating those to management RELATED WORK EXPERIENCE Management experience: 1+ yr. Telecommunications/wireless experience: 1-3 yrs. Sales/Customer Service experience: 3-5 yrs. WORKING CONDITIONS Retail environment Exposure to moderate noise level Work hours and travel to other locations as business needs dictate Handle a physically demanding job, lifting up to 35 lbs. Ability to stand for prolonged periods of time Professional attire and appearance Valid driver's license and ability to meet Charter's motor vehicle requirements The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws. FCC Unit: 13529 - East FL Business Unit: Marketing

Keywords: NaviSite, Daytona Beach , Spectrum Assistant Store Manager, Executive , Daytona Beach, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Junior Construction Manager
Description: Junior Construction Manager HHCP
Company: HHCP, Inc.
Location: Orlando
Posted on: 04/27/2019

Medical Director (Laboratory Services)
Description: DaVita is dynamic, growing and entrepreneurial.--Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community (more...)
Company: DaVita
Location: Orlando
Posted on: 04/27/2019

11B Infantryman - Management Training
Description: 11B Infantryman - Management TrainingJob ID: Job Views: 17Location: ORLANDO, Florida, United StatesZIP Code: 32806Job Category: InfantryPosted: 11.15.2018Age Requirements: Must be between the ages of (more...)
Company: Army National Guard
Location: Orlando
Posted on: 04/27/2019


Operations Manager - Electrical
Description: Operations Manager - Electrical Plan, organize, budget, direct and control the day-to-day operations for the company in a designated region to achieve overall corporate and group objectives and ensure (more...)
Company: CCG
Location: Palm Coast
Posted on: 04/27/2019

Construction Project Manager
Description: To provide management oversight for all phases of Multi-Family construction projects, including coordinating employees, subcontractors, material and equipment, ensuring that specifications are being followed, (more...)
Company: AMH Construction
Location: Orlando
Posted on: 04/27/2019

11B Infantryman - Management Training
Description: 11B Infantryman - Management TrainingJob ID: Job Views: 13Location: SANFORD, Florida, United StatesZIP Code: 32771Job Category: InfantryPosted: 11.15.2018Age Requirements: Must be between the ages of (more...)
Company: Army National Guard
Location: Sanford
Posted on: 04/27/2019

Public Relations Director - Disney Signature Experiences
Description: Job Description We create happiness. That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the (more...)
Company: Disney
Location: Kissimmee
Posted on: 04/27/2019

Quality Control Manager
Description: Quality Control Manager br If you are a Quality Control Manager with experience, please read on br br The position's primary purpose is to provide overall leadership and management of construction (more...)
Company: CyberCoders
Location: Jacksonville
Posted on: 04/27/2019

Assistant Nurse Manager - (ANM) - Cardiopulmonary PCU - Nights - Orlan
Description: Assistant Nurse Manager - Cardiopulmonary PCU Orlando AdventHealth Orlando seeks to hire an Assistant Nurse Manager who will embrace our mission to extend the healing ministry of Christ. Facility Profile: (more...)
Company: AdventHealth Greater Orlando
Location: Orlando
Posted on: 04/26/2019

Retail Management Career Fair - Orlando, FL - April 22nd & 23rd, 2019
Description: Req ID:--120967LOVE'S TRAVEL STOPS - RETAIL MANAGEMENT CAREER FAIR - April 22nd 23rd, 2019--Operations Managers, Tire Care General Managers, Restaurant General
Company: Loves Travel Stops & Country Store
Location: Orlando
Posted on: 04/26/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Daytona Beach RSS job feeds