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Poker Room Shift Manager

Company: Delaware North
Location: Daytona Beach
Posted on: September 12, 2019

Job Description:

Our Exciting Work EnvironmentThe Daytona Beach Racing and Card Club has been in operation since 1948. We are owned and operated by Delaware North Companies. Delaware North Companies is family owned and has been in operations for almost 100 years. Delaware North Companies is a hospitality company with revenue of $3 billion annually. Our location offers an ultramodern 53,000 square feet complex with a luxurious expanded Poker Room, Clubhouse Restaurant, wall to wall flat screen and big screen LCD TV's as well as private betting carrels to watch your favorite Thoroughbred or Harness Horse Races, Jai-Alai or Greyhound Races from premier tracks around the country. We also have cornhole tournaments and live concerts. We are a major sponsor of Greyhound Pets of America (GPA). We provide support to GPA through financial donations, fundraisers and use of our facilities for their donation center and kennel compound. When greyhounds finish their racing career, GPA places them in a loving home where they can enjoy their retirement. The OpportunityAs a Poker Room Shift Manager you will;

  • Assist the Poker Room Manager with the overall management of the Poker Room operations.
  • Directly supervise Poker Room Floors and hourly staff, including hiring, scheduling, counseling and discipline, appraisals and development of staff. Maintains proper staffing levels. Maintains associate records, payroll processing and training.
  • Assures compliance with all applicable laws, regulations, policies and rules including but not limited to State Poker regulations and company policies and procedures. Assures compliance with Federal regulations including IRS. Interacts with state gaming regulatory commission as needed.
  • Investigates and resolves customer complaints and issues.
  • Implements and enforces all departmental and organizational policies, rules and procedures.
  • All other duties as assigned. EDUCATION Minimum requirements are High School or Associates Degree - Business or Finance preferred WORK EXPERIENCE Minimum of five years gaming supervisory experience required. Experience in Poker strongly preferred. Intermediate computer skills in Excel, Word and Player Tracking systems strongly preferred. Eligibility and maintenance of a Florida Pari-mutuel license is required. Must have strong communication skills. FISCAL ACCOUNTABILITY Recommends budgeting information to the Poker Room Manager and Director of Operations and manages operations within the approved budget. Assists in analyzing and creating spreadsheets to monitor poker activity. KNOWLEDGE SKILLS AND ABILITIES Demonstrates a strong knowledge of poker games that the facility provides and the ability to demonstrate correct game result decisions. Knowledge of Accounting strongly preferred. Demonstrates strong customer service skills similar to GuestPath. Must be able to read, write, understand and speak in English, in a proficient manner. SPECIFIC REQUIREMENTS Walking and standing 85% of the time. TRAINING PROVIDED Bravo and Smart Button training provided 5% TRAVEL - Majority of travel is less than thirty miles. Who We AreTake your career beyond the ordinary-to the extraordinary.At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. #LI-SG1

Keywords: Delaware North, Daytona Beach , Poker Room Shift Manager, Executive , Daytona Beach, Florida

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