FULL TIME DAYS Mental Health Crisis Evaluator

Company: Mental Health Resource Center
Location: Jacksonville
Posted on: February 11, 2026

Job Description:

Job Description Job Description Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Emergency Services Department serves the child, adolescent, and adult populations. This is an ideal opportunity for an employee who enjoys working in a team atmosphere and is dedicated to providing quality behavioral health care. The Evaluator assesses individuals in psychiatric crisis who may need inpatient treatment by conducting mental health screening evaluations. Determines and implements appropriate dispositions and provides appropriate referrals to community resources. Assures the accuracy, completeness, and confidentiality of clinical records Responsibilities Conducts emergency mental health screenings on individuals who enter the facility either voluntarily or through the Baker Act. Using Baker Act criteria and DSM V standards evaluate and assess any crisis telephone calls and/or walk-ins to determine the need for services. Conducts emergency evaluations and/or arranges/refers for services as indicated. Provides Crisis Intervention. Coordinates patient transfers to community hospitals. Coordinates with insurance companies to obtain pre-certifications and authorizations for treatment and services. Completes required documentation and reporting. Qualifications In order to be considered candidates must have either a Bachelors degree or Masters degree in psychology, social work, counseling, or a related field and one year experience working with the chronically mentally ill population. The Evaluator needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals. Proficiency in Microsoft Office Programs, Outlook, and use of the Internet required. Position Details This is a full time days position, Monday through Friday, 8:00am to 4:30pm/ MHRC South Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com

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