Case Manager
Company: Soni Family Practice
Location: Longwood
Posted on: February 28, 2026
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Job Description:
Job Description Job Description Company: Soni Family Practice /
The Doctors Center Job title: Case Manager Division/Department:
Health Services Reports to: Director of Valued Based-Care/ VP
health Services Job Summary: The case manager is responsible for
overseeing complex patient cases, providing expert care
coordination and driving quality outcomes. This role assesses
patient needs, develops and implements care plans, and collaborates
with healthcare teams to ensure seamless transition and optimal
care with a focus on disease management. Essential Duties and
Responsibilities: Conduct comprehensive patient assessments to
identify needs and develop individualized care plans. Collaborate
with healthcareproviders,familiesand stakeholders to
coordinatecareand services. Develop andimplement Disease
Manageemntplans for patients with chronic
condition(e.g.:diabetes,hypertension,asthma/COPD heart failure,
CKD). Activelyparticipatesin
censusmanagement,identifyingpatientswith highutilizationpatterns.
Identifiesroot causes of admissions anddevelopstargeted
interventions to mitigate risk. Createsand executesplans of care to
address,andidentifiesneeds,toprevent future admissions. Analysis
ofdata and metrics to inform care decisions and drive outcomes.
Leadsorparticipatesin care planning meetings and case conferences.
Provideseducation and support to patients and families on care
plans andself- managementstrategiesanddiseasemanagement progress.
Identifiesand addressesbarriersofcare,thenescalating issues as
needed. Stay up to date on regulation requirements, bestpractices
and industry trends in disease management. Mentors or supervises
junior care coordinators. Participates in quality improvement
initiatives and special projects. Must be detail-oriented, possess
the ability to multi-task/problem solve, and be open to
cross-functional training. Exercise proper phone etiquette and
navigate computer software systems proficiently. Be team-oriented
and work well with patients, colleagues, physicians, and other
personnel in a professional and courteous manner. Have exceptional
organizational skills with the ability to prioritize and complete
tasksin a timely manner. Knowledge of medical terminology, CPT,
HCPCS, and ICD coding preferred. Bilingual is a plus
Keywords: Soni Family Practice, Daytona Beach , Case Manager, Healthcare , Longwood, Florida