DaytonaBeachRecruiter
the smart solution for Daytona Beach jobs

Reservation Sales Agent

Company: Mommy Jobs Online
Location: Daytona Beach
Posted on: November 28, 2018

Job Description:

We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES: Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the Supervisor or Manager of Reservations. REQUIREMENTS: Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet workspace in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of keyword searches, ability to distinguish colors in reservations computer system Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require Benefits Time off benefits - 8 paid holidays, paid vacation and paid sick time Travel " Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan " Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLCAROL3250 when you register online. If you have further questions please contact us at 1 (405) 418 - 6160. or title can be Cruise Line Reservationist

Keywords: Mommy Jobs Online, Daytona Beach , Reservation Sales Agent, Hospitality & Tourism , Daytona Beach, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


shift supervisor - Store# 11401, FLORIDA MALL
Description: Summary of Experience Customer service experience in a retail or restaurant environment - 1 year Basic Qualifications Maintain regular and consistent attendance and punctuality, with or without (more...)
Company: Starbucks Coffee Company
Location: Orlando
Posted on: 12/20/2018

Villa Housekeeper (Sheraton Vistana Villages)
Description: Vistana Company OverviewVistana Signature Experiences, Inc. an operating business of Marriott Vacations Worldwide develops, owns, markets and operates upper-upscale villa resorts, offering ownership (more...)
Company: Vistana Signature Experiences, Inc
Location: Orlando
Posted on: 12/20/2018

Customer Service Reps. Work At Home!
Description: We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Orlando
Posted on: 12/20/2018


Security Officer-Concierge-Access Control-PT Sandlake
Description: Allied Universal is seeking Professional Security Officers. Our Security Officers allow us to contribute to our company s core purpose of providing unparalleled service, systems and solutions to serve, (more...)
Company: Allied Universal
Location: Orlando
Posted on: 12/20/2018

Host/Hostess- Highball and Harvest
Description: At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the (more...)
Company: Marriott International
Location: Orlando
Posted on: 12/20/2018

Sr. DIrector Software Development Manager- Bare Metal Cloud team
Description: Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc.As a manager of the software engineering division, you will apply your (more...)
Company: Oracle
Location: Orlando
Posted on: 12/20/2018

Retail Sales Associate (Part-Time)
Description: Overview Overview Are you interested in learning more about the ever-growing world of beer, wine, spirits, and fine cigars Do you enjoy creating 'service wows' for the guests If the answer is yes, then (more...)
Company: ABC Fine Wine & Spirits
Location: Orlando
Posted on: 12/20/2018

Specialist, Store Protection
Description: GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist (more...)
Company: Ross Dress for Less
Location: Winter Park
Posted on: 12/20/2018

Part Time Sales Manager (PTS)
Description: Part Time Sales Manager PTS Location: Carter'sOrlando, FL Orlando Vineland Premium Outlets 8200 Vineland Ave., Space 1112Orlando, FL Job Posted: 12/14/2018 Start Date: 12/14/2018 (more...)
Company: Carters/OshKosh
Location: Orlando
Posted on: 12/20/2018

Housekeeping Staff Full Time Day
Description: Job Description Description Work Hours/Shift Full Time/ Days Adventist Care Center , Inc. Adventist Care Centers is the skilled nursing branch of Adventist Health System, one of the largest not-for-profit (more...)
Company: Adventist Health System
Location: Orlando
Posted on: 12/20/2018

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Daytona Beach RSS job feeds