DaytonaBeachRecruiter Since 2001
the smart solution for Daytona Beach jobs

Associate Team Leader

Company: H&R BLOCK
Location: Daytona Beach
Posted on: October 4, 2019

Job Description:

Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

What you'll do...

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

    As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

    What you'll do...
    • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
    • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
    • Serve as point of contact for onsite escalated client service concerns
    • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
    • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
    • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
    • Lead daily huddles and communicate essential information to office associates

Keywords: H&R BLOCK, Daytona Beach , Associate Team Leader, Hospitality & Tourism , Daytona Beach, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Culinary - Fine DIning Cook II - Sheraton (170013VV)
Description: Heres To Your Journey with Sheraton Sheraton is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer unmatched opportunities for associates to grow (more...)
Company: Marriott
Location: Orlando
Posted on: 10/16/2019

Line Cook
Description: We have transformed this hotel with a complete renovation and have re-opened as the dazzling Marriott Orlando Downtown, conveniently located adjacent to the downtown UCF campus and nestled in the future (more...)
Company: Marriott Orlando Downtown
Location: Orlando
Posted on: 10/16/2019

Delivery Driver
Description: We are Aaron's - an industry leader in the salesand lease-to-own retailer known for quality brand names and superior customerservice. We provide our team members the opportunity to reach their fullpotential (more...)
Company: Aarons
Location: Geneva
Posted on: 10/16/2019


Host/Hostess (Part-Time) - Villa De Flora - Gaylord Hotels - (19107492)
Description: Here's To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment (more...)
Company: Marriott International, Inc.
Location: Orlando
Posted on: 10/16/2019

Supermarket Shopper
Description: Every few years, a company emerges and transforms an industry. Instacart been leading the evolution of a 800B retail market, and redefining how people shop for groceries. In a few short years we've launched (more...)
Company: Instacart
Location: Christmas
Posted on: 10/16/2019

Package Delivery Driver
Description: UPS is accepting applications for temporary, seasonal full-time Package Delivery Drivers. This is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages (more...)
Company: United Parcel Service
Location: Astatula
Posted on: 10/16/2019

Prep Cook
Description: OverviewThe Prep Cook pleases our guests by correctly preparing menu items to our high standards of professional cooking. The Prep Cook meets the company standards of quality, safety, sanitation, service, (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Orlando
Posted on: 10/16/2019

Bartender - The Ritz-Carlton Orlando, Grande Lakes - (19124418)
Description: Bartender At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. (more...)
Company: Marriott International, Inc.
Location: Orlando
Posted on: 10/16/2019

At Home Customer Service Agent
Description: We are looking for Full and Part Time Customer Service BrandAgents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work lifewith (more...)
Company: Mommy Jobs Online
Location: Winter Garden
Posted on: 10/16/2019

Retail Sales Specialist Full Time
Description: Retail Sales Specialist FULL Time Our company has the perfect opportunity for a candidate that looks forward to new product releases by top companies. This full time Retail Sales Specialist job is a fantastic (more...)
Company: Advantage Solutions
Location: Ocoee
Posted on: 10/16/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Daytona Beach RSS job feeds