Senior Automation Engineer
Company: Intercontinental Exchange Holdings
Location: Jacksonville
Posted on: July 1, 2025
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Job Description:
At Intercontinental Exchange (NYSE:ICE), we engineer technology,
exchanges, clearing houses and mortgages that connect companies and
customers around the world to global capital, derivative and
mortgage markets. With a leading-edge approach to developing
technology platforms, we have built market infrastructure in all
major trading centers, offering customers the ability to manage
risk and make informed decisions globally. By leveraging our core
strengths in technology, we continue to identify new ways to serve
our customers and transform global markets. Were looking for
motivated, results-oriented people to join our team.
Intercontinental Exchange is seeking an Automation Engineer. We are
seeking an individual who is service oriented, delivery focused,
and can build rapport with key members of the Operations and SRE
teams specifying and implementing automation changes, fixes, and
improvement projects. The ideal candidate will have excellent time
and customer management skills combined with a range of technical
skills and knowledge. Responsibilities • Building and maintain
tools and solutions for our operations platform, ensuring that we
meet our customer service standards and reduce errors • Actively
troubleshoot any issues that arise during testing and production •
Update existing processes and design new processes as needed to
optimize performance • Work with the customers to understand their
infrastructure automation solution requirements • Understanding
customer requirements and project KPIs • Actively participate in or
own continuous improvement projects driven by automation • Any
other activities as directed by management • Work closely with the
other team members to improve existing projects. • Create quality
measurements to track improvement in projects. • Provide technical
analysis, resolve problems, and propose solutions in a 24/7
production environment • Participate in an on-call rotation
Knowledge and Experience • 3 years functional experience working as
a DevOps Engineer • Prior experience with software development,
infrastructure development, or development and operations • Strong
experience with Microsoft Windows Server and Linux Administration •
Experience with scripting languages such as Python or PowerShell •
Experience in architecting an automation framework • Proficiency in
Configuration Management, CI, and automation tools such as –
Jenkins, Chef, Puppet, Ansible or similar • Experience with Agile
methods (Scrum/Kanban) to organize project deliverables, to track
and to report progress (Jira) • Experience with git, git repo
services (BitBucket, GitHub), and branching strategies • Experience
with open-source technologies and cloud services (AWS/Azure) •
Experience with monitoring and alerting tools (Splunk, Nagios,
BigPanda, PagerDuty) • Experience with infrastructure as code
(Terraform, CloudFormation) • Experience with automation of
business continuity/disaster recovery • Knowledge of and exposure
to container technology and orchestration is a plus. • Experience
interacting with REST APIs (GET/POST requests), webhooks, and API
client tools (Postman) • Excellent problem-solving and
troubleshooting skills • Process-oriented with great documentation
skills (Confluence) • Experience with data structures/formats such
as XML, JSON, YAML, and HCL Preferred • Experience with Rundeck
and/or Cisco Tidal Enterprise Scheduler • Experience with BigPanda
• Experience with PagerDuty • Experience with AI Ops
Keywords: Intercontinental Exchange Holdings, Daytona Beach , Senior Automation Engineer, IT / Software / Systems , Jacksonville, Florida
