Regional Corporate Security Manager
Company: VyStar Credit Union
Location: Jacksonville
Posted on: April 5, 2026
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Job Description:
At VyStar, we offer competitive pay, an excellent benefit
package that includes a 401(k) Plan, an extensive paid technical
and on-the-job training program, and tuition reimbursementavailable
to all full and part time employees. Part time positions start at a
minimum of 30 hours per week. We encourage you to become a part of
VyStar Credit Union's family of employees. Regional Corporate
Security Manager ACCOUNTABILITY STATEMENT: The Regional Corporate
Security Manager oversees and supervises organic and contract
personnel engaged in carrying out protection of the physical
environment. The position manages the manned security force and the
day-today shift and maintenance operations within their assigned
area of responsibility. ESSENTIAL JOB FUNCTIONS: Oversees the daily
operation of the contract security team and provides direction as
needed to ensure the sound execution of the site security contract
and plan. Supervises Corporate Security Administrator(s) assigned
to their region. Manages incidents ensuring swift resolution,
minimal disruption, and identifying lessons to improve processes
and responses continually. Builds partnerships with internal
stakeholders to enable their work and to maintain a secure work
environment. Develops relationships and serve as the site liaison
to public safety agencies including, but not limited to; law
enforcement, emergency medical responders, as well as local and
state emergency management and homeland security. Partners with
internal vested parties, including other Security Managers, Branch
Operations, Call Center Operations, Security Operations Center, IT,
and Cyber to understand and address their needs with security
technology solutions. Acts as First Point of Contact for escalation
of issues on Physical Security and responds accordingly. Oversees
and manages the Security Department ticketing system to ensure the
operations team is providing appropriate solutions within the
required service level agreement. Manages and administers physical
security operations at company offices in throughout assigned area
of responsibility. Ensures compliance with all applicable policies,
procedures, rules, and regulations. Identifies crime issues and
develops effective responses. Ensures the creation and maintenance
of contracted guard force Standard Operating Procedures (SOPs) and
Post Orders. Ensures Global Security vendors, such as Guard
Services Provider, Security Systems Integrator, and other vendors
meet company standards and contractual requirements for accessing
facilities. Generates and tracks key performance indicators (KPIs)
for guard force operations and chosen vendor(s), including but not
limited to: SLA performance, invoicing reliability, guard force
incident response time, competence in training/real-world response,
incident reporting accuracy, staffing levels, etc. Reviews and
analyzes guard force KPIs and other physical security-related
metrics to support continuous improvements and optimize physical
security for the corporation and reduce operating costs. Liaises
with contracted guard force Operations Manager(s) to
professionalize, supervise and maintain all aspects of guard force
operations including review of all training for the contracted
guard force provided by company management. Assists and performs
physical security audits and inspections of company owned or leased
facilities and makes appropriate recommendations to improve the
protection of assets. Works business units on physical security
system health and maintenance, track system issues, apply updates,
repairs, and ensure the system is running at its peak performance.
Works quickly to address and remedy unanticipated faults within the
Security Technology portfolio and ensure minimal system downtime.
Ensures operational effectiveness of all security systems with
updated monthly/weekly/daily audits of their performance.
Troubleshoots security problems and assesses the need for external
service. All employees and business units, as first line of
defense, are expected to proactively help identify, assess, manage,
and report risks within their domain of work. To enhance a healthy
risk culture and support our growth for good pillar, employees will
maintain vigilance in safeguarding our operations while ensuring
compliance with regulatory mandates. The Risk team serves as the
second line of defense by providing risk oversight and credible
challenge whereas the Audit team serves as the third line of
defense by providing risk assurance. Incumbent is expected to
demonstrate each of the following VyStar Excellence behaviors in
performing the duties and responsibilities of their job: Focus -
Focus your full attention by carefully listening to and observing
client or member. Connect - Consistently be friendly and
approachable. Demonstrate your care. Understand - Listen
empathetically and ask questions (70%/30% rule). Counsel -
Recommend solutions based on your member’s needs and objectives.
Advance - Ensure that member’s expectations were exceeded. Verify
necessary follow-up actions. JOB QUALIFICATIONS Experience Minimum
of seven years of experience appropriate for the knowledge and
skills demanded by the position (e.g., armed forces security,
military police, law enforcement, or private security preferred).
Background consistent with the ability to obtain the necessary
licenses as required by the position. Skills A solid understanding
of the financial services industry and the laws and regulations
that govern and/or impact the credit union is a plus. A high level
of interpersonal skills and social sensitivity are required. The
candidate comes into contact with employees on all levels of the
organization. The candidate is a resource to the organization and
must be an effective listener and communicator. The candidate must
set the example in attitude, behavior, and work ethic. Demonstrates
solid interpersonal skills, professional judgment, problem-solving
skills, and an ability to handle and direct personnel in stressful
situations. Demonstrates supervisory proficiency as it relates to
performance monitoring, coaching, and performance review. Capable
of interacting with executive staff, other company employees,
clients, and vendors (as may be necessary for the completion of
assigned duties). Demonstrates command of private security
operations. Capable of evaluating a range of situations with
minimal supervision to arrive at a proper solution. Possesses basic
computer skills necessary for report writing, interdepartmental
communication, and records management. Possesses and maintains a
professional attitude and appearance. Demonstrates an ability to
multitask, strong organizational, project management, and
problem-solving skill. Proficiency with Windows-based operating
systems. Basic to understanding of Physical Security Technology
Systems and Software. Education Possess a bachelor’s degree in a
relative field of study, maybe substituted on a 2:1basis with
experience in Law Enforcement or Security Management. Professional
Certification or ability to get attain certification within 1 yr.
(PSP, CPP, BASA / FASA) DISCLAIMERS AND WORK ENVIRONMENT Nothing in
this position description is an implied contract for employment.
The position description is intended to be an accurate account of
the essential functions. The functions are not all encompassing and
are subject to change at any time by management. The work
environment characteristics described are representative of those
that an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. As required or requested, may exert up to 40 pounds of
force occasionally and/or a negligible amount of force constantly
to lift, carry, push, pull or otherwise move objects. VyStar Credit
Union is not seeking outside assistance or accepting unsolicited
resumes from staffing agencies or search firms for employment or
contractor opportunities. Any resumes submitted by an outside
vendor to any employee at VyStar via e-mail, internet, or directly
to hiring managers without a valid written search agreement with
the Talent Acquisition / HR department will be deemed the sole
property of VyStar Credit Union. No placement fee will be paid if a
candidate is hired as a result of the referral, or through other
means. Thank you for your inquiry regarding our current job
opening. Your resume will be carefully reviewed against the
position requirements. Should your experience and skills match, you
will be contacted by one of our Human Resources department staff
members. Thank you again for your interest in this position! VyStar
Credit Union Human Resources
Keywords: VyStar Credit Union, Daytona Beach , Regional Corporate Security Manager, IT / Software / Systems , Jacksonville, Florida
