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Patient Accounts Collection Specialist

Company: SMA Healthcare
Location: Daytona Beach
Posted on: May 3, 2021

Job Description:

Top reasons to work for SMA Healthcare:Career growth and advancement potentialGreat benefits such as: Health, Dental, Vision, Life, & Disability InsuranceTuition ReimbursementPaid Personal Leave (up to 25 days after 3 years of service)403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)Working Hours:M-F, 40 hrs, 8am-5pmNon-exemptThe Collection Specialist is responsible for entering and processing a variety of data into SMA Healthcares computer systems. The Collection Specialist serves as a liaison between SMA HealthCares clients and the organization. The Collection Specialist will be observing client accounts to identify overdue payments, report collection activity, address client inquiries and develop payment plans.QualificationsPossession of a high school diploma and experience in collection, accounts receivable, and/or data entry.Proven experience as a Collection Specialist or similar role.Knowledge of billing procedures and various collection techniques.Ability to communicate with clients and discuss overdue payments.Comfortable working with specific benchmarks and timelines.Knowledge of collection laws and regulations.Excellent communication and interpersonal skills.Ability to use various computer programs, including Microsoft Word, databases and Excel.Ability to prepare clear and concise reports.Ability to plan, organize and carry out work as assigned.ResponsibilitiesMonitor client accounts on a daily basis.Identify outstanding account receivables.Investigate historical data.Take actions in order to encourage timely payments.Process payments and refunds under the direction of the Patient Account Manager.Resolve billing issues.Contact clients and discuss their overdue payments.Update account status records.Prepare and present reports on collection activities and progress.Performs miscellaneous job-related duties as assigned.SMA Healthcare, Inc. isa tobacco and drug-free workplace.EEO Employer W / M / Vet / Disabled

Keywords: SMA Healthcare, Daytona Beach , Patient Accounts Collection Specialist, Other , Daytona Beach, Florida

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