Program Director

Company: New Season
Location: Daytona Beach
Posted on: October 10, 2021

Job Description:

Are you looking to make a difference in your community? Are you seeking a rewarding opportunity to help people struggling with substance abuse disorders regain their sobriety and return to happy, productive lives? Apply today to help fight against the opioid epidemic and join a united work family.

New Season:

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Program Director Job Summary:

This position provides management and leadership direction to the clinic team on a day-to-day basis. Works with Medical Director, Regional Director, clinic staff both clinical and pharmacy as well as the support center teams to ensure the overall wellbeing and safety of patients.

Essential Functions:

• Manages, guides, coaches and disciplines all staff within their clinic according to organizational standards. Organizes and conducts family gatherings (staff meetings) on a regular basis.
• Provides proper training and development to ensure that all staff and contract labor have a clear understanding of company policies and procedures while maintaining compliance with 42 CFR Part 2 and 45 CFR Parts 160 & 164.
• Partners with Talent Acquisitions on recruiting of all center staff positions including contract labor to maintain appropriate staff levels in accordance with local, state, and federal regulations, third party contracts and company policies.
• Promotes and maintains a safe environment for staff and patients.
• Ensures key compliance components are met; not limited to local, state, federal, Medicare, and Medicaid requirements.
• Responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight.
• Responsible for oversight of all data inputs in the electronic medical records. Assuring daily data reconciliation and accuracy and ensures that patient progress and medical necessity is accurately documented.
• Responsible for oversight of end of day and beginning of day accounting of medication inventory at the clinic and is responsible for pharmacy compliance with all DEA and Board of Pharmacy regulations.
• Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork.
• Ensures compliance with monthly requirements and billables service expectations.
• Identifies and addresses clinic needs and makes recommendations for clinic improvement opportunities along with associated ROI.
• Develops and maintains a patient group session schedule for counseling staff to further strengthen the patient's bond with the clinic.
• Educates patients in all aspects of treatment, corresponding health issues, steps to recovery and financial responsibilities.
• Actively participates in CARF conformance and the state audit process.
• Conducts the treatment team on a regular basis to ensure the highest level of patient care. Ensures all at risk for discharge patients are evaluated and specific plans are established.
• Monitors compliance of the organization's special care program.
• Sets and communicates the local business plan by quarter for the center and the onsite team.
• Monitors key performance indicators, evaluates trends, establishes goals, and monitors progress to established goals.
• Responsible for profit and loss of the center and drives results with self pay and third party patients.
• Manages all aspects of the budget including support in setting the annual budget and operates within all operating budgets including payroll, supplies, payroll, doctor time, recruiting costs, general expense and overtime and third party payor performance etc.
• Monitors quality of record keeping and addresses reimbursement impacts.
• Informs the Regional Director of significant events, incidents or regulatory issues at the clinic level and makes timely recommendations to address concerns.
• Establishes and maintains positive working relationships with local, state and federal authorities.
• Provides quarterly quality assurance reviews.
• Prepares and submits annual, quarterly, monthly, weekly and daily reports as necessary.
• Actively participates in community relations activities.
• Responsible for ensuring that all legal documents are handled according to policy.

Benefits:

• Early morning hours (Allows for a great work life balance)
• Competitive Pay
• Generous PTO (3 weeks with buy up options)
• Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance
• FSA's, Telehealth and Tele-Counseling services
• Life Insurance
• Short/Long Term Disability
• 401k with up to 3% matching
• Reimbursement for education, license, tuition, etc. 
• Referral bonus (up to $750) 

Essential Qualifications:

Education/Licensure/Certification: Qualified candidates will have a Bachelor or Master's degree in Human Services or a related field.

Experience Required: Minimum of three (3) years of experience in Human Services and or any of the following fields: substance abuse, psychology, sociology, counseling, healthcare practice management or another related field. Multi-unit healthcare experience preferred.

New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Keywords: New Season, Daytona Beach , Program Director, Other , Daytona Beach, Florida