Intake Coordinator

Company: New Season
Location: Daytona Beach
Posted on: October 11, 2021

Job Description:

Are you looking to make a difference in your community? New Season is hiring an Intake Coordinator at the facility located in Daytona, Florida. Apply today to help fight against the opioid epidemic and join a united work family.

New Season:

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Job Summary:

This position is responsible for managing the registration process of patients as they enter the healthcare facility. The ideal candidate will appropriately receive and coordinate referrals from physicians, hospitals, facilities, and other community referral sources.

Essential Functions:

• Schedule evaluations, meetings, and consultations for patients.

• Answer all incoming calls with a strong customer service background, this may include answering questions and explaining the admissions process.

• Prepare and maintain patient charts.

• Enter admission information that includes patients' insurance, medical history, and demographics into the system.

• Conduct pre-screen to determine the medical necessity for Intake Assessment for each potential patient.

• Convey the initial plan of treatment to the referral source, if applicable.

• Produce a timely acceptance and completion of new referrals.

• Effectively assist case management as needed with referrals.

• Maintains confidentiality and safeguards the operations of the business.
• Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met.

Benefits:

• Early morning hours (Allows for a great work life balance)
• Competitive Pay
• Generous PTO (3 weeks with buy up options)
• Excellent Medical (EPO & PPO plans), Dental, and Vision Insurance
• FSA's, Telehealth and Tele-Counseling services
• Life Insurance
• Short/Long Term Disability
• 401k with up to 3% matching
• Reimbursement for education, license, tuition, etc. 
• Referral bonus (up to $750) 

Essential Qualifications:

Education/Licensure/Certification: This position requires a High School Diploma or GED. 

Required Knowledge: The candidate will have a strong customer service background, knowledge of electronic health records, medical insurance, and knowledge of medical and psychiatric terminology.

Experience Required: This position requires a minimum of 3 years of admission/intake, MD referral, scheduling and registration experience, and a minimum of 3 years of healthcare/ office experience.

New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Keywords: New Season, Daytona Beach , Intake Coordinator, Other , Daytona Beach, Florida