Company: Diamond Resorts International
Location: Daytona Beach
Posted on: October 14, 2021
Under supervision, the
Tour Guide is responsible for direct sales of vacation
ownership products in a professional and ethical manner through a
structured sales presentation.
Sells vacation ownership
packages in a professional and ethical manner.
Maintains a professional
relationship with members, owners, and guests to develop trust and
commitment towards the Company and for the product.
Works within established
pricing, FDI costs and present vacation ownership package options
in accordance with specified guidelines and as directed by
Encourages participation in the
Company's member, owner, and guest referral program.
Follows up with owners and
members after the sale, based on established policies and
Accountable for meeting
acceptable tour-to-sale ratio (VPG).
Responsible for completing all
required Company trainings and compliance courses as
Adhere to Company standards and
maintains compliance with all policies and procedures.
Perform other related duties as
- This position does not include
This position requires the
ability to understand and follow both oral and written instruction
as well as have knowledge of and properly use Standard English and
follow office practices. Must be able to communicate effectively
with others, analyze and resolve problems, maintain effective
working relationships, and interact successfully with internal and
Specific skills and abilities
include, but are not limited to the following:
Ability to conduct oneself in a
professional, ethical and unbiased manner at all
Able to clearly explain the
product and sales contract.
Computer proficiency in
Microsoft Word, Excel, and Outlook.
Ability to operate general
office machinery (i.e. computer, copy machine, fax machine,
Excellent customer service
Excellent time management
skills, including the ability to organize and manage multiple
Ability to take initiative and
effectively adapt to changes.
Able to effectively perform job
duties with frequent interruptions and/or
Able to establish and maintain
cooperative working relationships with internal and external
Ability to speak
competently and confidently in a public setting.
Basic math skills.
Please note that Hilton Grand Vacations (HGV)
acquired Diamond Resorts International (DRI) as ofAugust 02,
2021.If you apply to work at a Diamond Resorts company you will be
an applicant of a subsidiary of HGV. A transition to HGV will occur
as we integrate technology, systems and branding but it will take
time until our separate operating systems, employment policies and
benefits are fully integrated.As a result, for a period of time,
employees will receive correspondence and messaging from Diamond
Resorts as well as from HGV and related
Keywords: Diamond Resorts International, Daytona Beach , Tour Guide, Other , Daytona Beach, Florida
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