Customer Experience Rep
Company: Fidelity Investments
Location: Daytona Beach
Posted on: August 6, 2022
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Job Description:
Job Description FIDELITY INVESTMENTS Customer Relationship
Advocate Are you eager to be part of something positive and work
within a dynamic and collaborative team environment? At Fidelity,
collaboration isn---t just about working together in our teams;
it---s about improving lives together. Our success as a firm is due
to the personal responsibility and pride our associates take in
getting things right, and the compassion that drives us to go above
and beyond to exceed expectations for our customers and each other.
We have a phenomenal career opportunity for recent and upcoming
college graduates , regardless of your major in school, because you
do not need to have finance degree to advance in this role . We
offer a paid, industry-leading training and development program to
fully prepare you to acquire FINRA Series 7 and 63 licenses. You
will receive support, mentoring, dedicated study time and training
materials to help you be successful in acquiring your FINRA
licenses, The skills you bring Ability to establish rapport and
relationships through effective communication Unwavering dedication
towards helping others while being pro-active Responsibilities Our
successful Customer Relationship Advocates (CRA) are essential in
interacting with our clients via incoming calls and assist them
with a broad range of needs including: answering questions about
their account balances guiding them to the appropriate online
financial resources helping them feel more confident and make
clearer financial decisions educating on options to improve their
financial security and achieve their financial dreams. Our
commitment to you Student loan assistance and tuition reimbursement
for eligible employees 18 days of paid time off (based on years of
service) plus 8 paid Federal holidays Opportunities to volunteer
and give to your local community during work hours Workplace
wellness initiatives, weekly meditation calls, and company
subsidized balanced meal options at onsite cafeterias To learn
about additional benefits, click here relocation benefits may be
available We believe in being DifferentTogether . Fidelity---s nine
affinity groups are self-organized groups of employees with common
interests in areas such as race, ethnicity, gender or sexual
orientation, or who share similar interests based on similar sets
of experiences who come together to create a positive, inclusive
workplace for all employees. We continuously strive for a diverse
and inclusive workplace where we respect and value our associates
for their unrivaled perspectives and experiences. Fidelity
Investments is an equal opportunity employer. This opportunity is
brought to you by Fidelity University Talent. Certifications:Series
07 - FINRA Company Overview Fidelity Investments is a privately
held company with a mission to strengthen the financial well-being
of our clients. We help people invest and plan for their future. We
assist companies and non-profit organizations in delivering
benefits to their employees. And we provide institutions and
independent advisors with investment and technology solutions to
help invest their own clients--- money. Join Us At Fidelity,
you---ll find endless opportunities to build a meaningful career
that positively impacts peoples--- lives, including yours. You can
take advantage of flexible benefits that support you through every
stage of your career, empowering you to thrive at work and at home.
Honored with a Glassdoor Employees--- Choice Award, we have been
recognized by our employees as a Best Place to Work in 2022. And
you don---t need a finance background to succeed at Fidelity---we
offer a range of opportunities for learning so you can build the
career you---ve always imagined. Many of our associates are
continuing to work remotely temporarily due to COVID-19. When
Fidelity employees eventually return to the office, our goal is for
most people to work flexibly in a way that balances both personal
and business needs with time onsite and offsite through what
we---re calling "Dynamic Working." We invite you to Find Your
Fidelity at fidelitycareers.com. Fidelity Investments is an equal
opportunity employer. We believe that the most effective way to
attract, develop and retain a diverse workforce is to build an
enduring culture of inclusion and belonging. Fidelity will
reasonably accommodate applicants with disabilities who need
adjustments to participate in the application or interview process.
To initiate a request for an accommodation, contact the HR Leave of
Absence/Accommodation Team by sending an email to accommodations
fmr.com, or by calling 800-835-5099, prompt 2, option 3. We welcome
those with experience in jobs such as Stock Associate, Assistant
Manger, and Cashier and others in the Retail to apply.
Keywords: Fidelity Investments, Daytona Beach , Customer Experience Rep, Other , Daytona Beach, Florida
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here to apply!
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