Company: GOODWILL INDUSTRIES OF CENTRAL FLORIDA INC
Location: Daytona Beach
Posted on: August 7, 2022
Job DetailsLevelExperiencedJob LocationHolly Hill - Holly Hill,
FLPosition TypeFull TimeEducation LevelNot SpecifiedSalary
Range$16.50 HourlyTravel PercentageNoneJob ShiftFull TimeJob
CategoryRetailSUMMARYUnder the direct supervision of the Team
Leader (TL), this is a non-exempt leadership role. The primary
responsibilities of the Keyholder are to ensure world-class
customer service, POS sales, facility security and maintenance, and
processing merchandise. The Keyholders goal is to ensure the
efficient and cost effective operation of the GICF retail stores
through security of corporate assets, customer relations, sale of
donated goods, and accurate cash register operations, in order to
maximize profitability and increase training
opportunities.ESSENTIAL FUNCTIONS/DUTIES1. Ensures 100% world-class
customer service2. Opens and closes as required including assigning
POS drawers, providing change for cashiers, documenting Team Member
absence, assigning duties as applicable.3. handling and processing
of incoming donation flow in and out4. Ensures loss prevention and
risk management policies and procedures.5. Ensures a neat, clean,
organized, and safe facility.6. Assists in the proper inventory
control and rotation of apparel and hard goods in a timely manner
to ensure a full and fresh inventory.7. Keeps abreast of
merchandise knowledge, industry trends and competitive pricing.8.
Ensures statistical counts (i.e., donor counts, apparel hung,
rotation count, etc.) are completed in an accurate and timely
manner. Completes register pulls, readings, cash reports, daily
activity reports, transmittal of reports and daily deposits in
accordance with Goodwills policies and procedures as required.9.
Performs assigned duties within the framework of our Guiding
Principles and Core Values.10. May be asked to participate in
activities outside of Goodwill.11. Attends in-service and related
training as assigned by the TL.12. Performs other duties as
assigned by the TL.QUALIFICATIONS/COMPETENCIES1. Experience in
business setting preferred.2. G.E.D. or high school diploma
preferred.3. Basic computer skills required.PHYSICAL REQUIRMENTS1.
Able to bend, reach and stand for extensive periods of time and
lift up to forty pounds. May be required to lift heavier
goods/items with the assistance of another team member.2. Able to
perform tasks that require repetitive motion; i.e., tagging or
hanging clothes. Manual dexterity is required.SPECIAL
REQUIREMENTS1. Must be willing and able to work evenings and
weekends.2. Must have a reliable means of transportation.CRITICAL
PERFORMANCE FACTORS1. Efficiency (Location vs goal)2. Transaction
Value (Location vs goal)3. Donor Value (Location vs goal)4. Sales
per Labor Hour vs LY (Location vs goal)5. Sales vs Budget (Location
vs goal)6. Payroll as a percent of revenue (Location vs goal)7.
Retention (New Hire 90 day retention and annual retention vs LY)8.
Customer Service (Internal and External)9. Operations - GGC
Internal Audit metric score10. Safety GGC Safety metric score11.
Attendance - Works schedule as assigned, notify leadership as
needed with no recurring issues12. Quality of Work (Attitude, sense
of urgency, image, productivity, individual safety performance)13.
Customer Service (10 second rule internal and external customers,
smile, integrity of process and feedback)14. Work Quantity One-Day
Processing, consistently meets production count goalsEducation
and/or Experience: High School education or equivalent is required.
A minimum of two (2) years retail and one (1) year supervisory
experience. Prefer working experience with people who have
disabilities and/or previous Goodwill experience. Math Ability:
Level 3: Ability to calculate figures and amounts such as
discounts, interest, commissions, proportions, percentages, area,
circumference, and volume. Ability to apply concepts of basic
algebra and geometry. Computer Skills: To perform this job
successfully, an individual should have beginner knowledge of MS
Word, Excel, and Outlook. Supervisory Responsibilities: This
position has supervisory responsibilities but no subordinate
supervisors. Purchasing Authority: No Purchasing Authority
Keywords: GOODWILL INDUSTRIES OF CENTRAL FLORIDA INC, Daytona Beach , Keyholder, Other , Daytona Beach, Florida
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