WFH/HYBRID BILINGUAL CUSTOMER SERVICE SPECIALIST

Company: Aston Carter
Location: Daytona Beach
Posted on: March 16, 2023

Job Description:

Aston Carter is seeking individuals for an excellent opportunity within a large Mortgage company in the state of Florida. The Full-time Mortgage specialist is to interact with customers/clients to provide information in response to inquiries about Mortgage products, services, take payments, discuss claim statuses and to de-escalate issues through inbound calls. This is a perfect role for team-oriented customer service professionals from all backgrounds who are eager to work for a growing company.

**MUST be residing in Florida**

Successful Candidates have Skills in:

customer service, customer support, customer service skills, mortgage, contact center, insurance, call center, data-entry, call center

Must have internet at Home in order to Work From Home

Must have completed high school or equivalent

6 months or more of

successful customer service experience

Bilingual in Spanish candidates will be paid $17 an hour

Growth and Employee Benefits:

+ No matter how long our employees have worked there, they will have an opportunity to apply for advancement opportunities from the day they get out of training. Opportunities for advancement include: team mentor, team leader, supervisor, manager, Sr manager, workforce management, quality, etc. With growth there is a pay increase at every step of the way.

+ Quality/Performance/Attendance Bonus - quarterly up to $1,000

+ Attendance Bonus - $250 monthly

+ 401k match up to 5%

+ Medical, dental, vision and PTO

Application Process:

Once your application is submitted, you will be put in contact with one of our recruiting partners within the next 1 - 2 Business days and will speak with you over the phone. They will get to know you more, ask several interview questions and discuss this opportunity in more detail. After that conversation, there would be a final phone interview with the hiring leaders in this department. Aston Carter

will help prepare you for success for that interview as well.

Additional info:

Motivated and well-spoken applicants

Training: 2 weeks on-site in Daytona Beach from 9:30 am to 6:00 pm M-F EST

Shift: M-F available between 10:30 am to 7:00 pm EST will work 40 hours weekly, plus OT is also available. Remote and in-office work available weekly.

Experience Level:

Entry Level

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Daytona Beach , WFH/HYBRID BILINGUAL CUSTOMER SERVICE SPECIALIST, Other , Daytona Beach, Florida