FL-DCF-Daytona Beach-Adult Protective Serv - Investigator
Company: Emonics, LLC
Location: Daytona Beach
Posted on: May 29, 2023
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Job Description:
DCF-Volusia County-Adult Protective Services - Investigator -
This is a professional position conducting confidential
investigations of alleged abuse, neglect, self-neglect and
financial exploitation of vulnerable adult
DCF - Adult Protective Services - Investigator - This is a
professional position conducting confidential investigations of
alleged abuse, neglect, self-neglect and financial exploitation of
vulnerable adult.
Must have a Valid Florida Drivers license and pass MVR
background
Candidate Pay Rate *** Vendor Rate ***
TRAVEL: 60%. MILEAGE REIMBURSEMENT - Direct by DCF. TRAVEL AREA:
Counties: Volusia
JOB DESCRIPTION:
Conducts investigations regarding allegations of abuse, neglect,
self-neglect and financial exploitation of vulnerable adults
Responds to reports from the Florida Abuse Hotline by preparing for
investigation, reviewing all prior history, reviewing criminal
history checks, and contacting
the reporter (when available).
Commences all adult abuse, neglect, exploitation and self-neglect
investigations with a face-to-face contact with the victim within
the assigned priority time
frames.
Visits all adult victims or ensure a diligent effort made to locate
the victim within assigned priority time frames.
Prepares and maintains adult abuse, neglect, exploitations and
self-neglect reporting records/documentation in accordance with
department and program
policies and procedures on:
a) Completes victim assessment on all victims received from the
Hotline, unless victim cannot be found
b) Completes capacity to consent or refuse services form on all
victims
c) Contacts collateral contacts such as the state attorney, law
enforcement, medical personnel, neighbors, relatives, guardians, or
other individuals having
knowledge of the situation
d) Collects evidence to support findings through interviews,
observations, and records (i.e medical and financial)
Determines findings of allegation(s), documents rational for
findings and all decisions made during the investigation, and makes
disposition for each
investigation report. Preparation of required reports for court and
the attendance at those court and referral, counsels, explains,
advised, arranges
appointment and listens to the client's concerns
100% of all reports of adult abuse, neglect, exploitation and
self-neglect are closed and documented in the Florida Safe Families
Network (FSFN)
Maintains cooperative working relationships with organizations and
other agencies involved with adult protective investigations such
as community based
providers, law enforcement, medical personnel, schools and other
community/agency resources, including appropriate and timely
follow-up on referrals and
obtains available information from departmental background checks
through Hotline criminal background re-checks and other program
components to include
Agency for Persons with Developmental Disabilities (APD), Substance
Abuse/ Mental Health (SAMH), Department of Health (DOH), and
Economic Services
and Agency for Health Care Administration (AHCA).
Assesses the need for emergency intervention and/or on-going
services for all victims in accordance with the protective
investigations policies and operating
procedures. Arranges and participates in all staffing's for clients
referred for early services intervention and protective
supervision.
Refers venerable adult(s) to appropriate services providers as
determined by the investigation which may be initiated at any point
during the investigation.
Attends scheduled in-service and/or pre-service training as
required. Participates in conferences, staffing's and meetings as
required.
SKILLS NEEDED: : Experience in emergency, tactical or
customer/public complaint interactions utilizing communication
technology, including basic computer and typing skills; Knowledge
of interviewing and
observation techniques; Knowledge of family dynamics and
functioning; Skill in researching and utilization of internet sites
to gather information; Ability to assess service needs and
facilitate appropriate service delivery; Ability to write
professional, accurate investigative reports; Ability to conduct
fact-finding interviews; Ability to understand and apply relevant
laws, rules, regulations, policies and procedures; Ability to
collect and synthesize evidentiary materials; Ability to plan,
organize and coordinate work assignments; Ability to actively
listen, communicate effectively and establish and maintain
effective working relationships with others; Ability to utilize
computer systems and work in a paperless environment This work
requires a high degree of
tact, patience, and courtesy dealing with vulnerable adults.
Incumbents in this class must be able to maintain a calm,
professional demeanor while handling a variety of emergency and
non-emergency calls. The work requires independent judgment and
initiative to complete field assignments. Typing and good time
management skills are necessary for this job.
MINIMUM QUALIFICATIONS:
Qualifications:
"A high school diploma or GED equivalent and four years of law
enforcement experience or active military service; or
"An associates degree or 60+ credit hours from an accredited
college or university and two years of professional work experience
(see examples below) or two years of law enforcement experience or
active military service; or
"A bachelor s degree from an accredited college or university.
Examples of professional work experience could be, although not
limited to:
"Client Ad Litem or similar child advocate role
"Family Support Worker
"Group Home Worker
"Teacher's Assistant/Aide
"Daycare Provider/Worker
"Therapeutic Assistant
"Behavioral Health Technician
"Family Intervention Specialist
"Home Health Aide
"Nurse (LPN or RN) or similar profession
"Nursing Facility Assistant
"EMT
"Other professional jobs that occur in high-paced, high-stress
environments that require critical decision-making to occur
Keywords: Emonics, LLC, Daytona Beach , FL-DCF-Daytona Beach-Adult Protective Serv - Investigator, Other , Daytona Beach, Florida
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