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Customer Interaction Representative - Appointment Setter - Daytona Beach

Company: Audatex North America
Location: Daytona Beach
Posted on: May 14, 2019

Job Description:

Primary Responsibilities: Communicate effectivelyto customers regarding new and current auto incentives on-behalf of car dealerships. Schedules appointments on behalf of our customers in order to prompt more sales. Solicits new or additional services as needed. Surveys customers by phone. Records complaints concerning service rendered, referring complaints of service failures to designated departments for investigation Experience: Experience in telemarketing, customer service or sales preferred Ability to: Accurately type at minimum of 30-35 wpm Speak clearly and persuasively Listen and gets clarification Think quickly on your feet during phone conversations with the customer Respond to customers objections with effective rebuttals and schedule the appointment. Solicit customer feedback to improve service. Manage difficult or emotional customer situations. Multi-task and work under the pressure of deadlines Work effectively as part of a team Make sound decisions with minimum supervision Adhere to schedules based on dialing strategies Quickly learn and master internal DMEa/AutoPoint Software and Web reporting systems Florida Associated topics: call, call center, cold call, networking, phone, solicit, telemarketer, telesales, telephone, web conferencing Associated topics: call, call center, cold call, networking, phone, solicit, telemarketer, telesales, telephone, web conferencing Associated topics: call, call center, cold call, networking, phone, solicit, telemarketer, telesales, telephone, web conferencing

Keywords: Audatex North America, Daytona Beach , Customer Interaction Representative - Appointment Setter - Daytona Beach, Other , Daytona Beach, Florida

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