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Help Desk Analyst I

Company: Robert Half
Location: Daytona Beach
Posted on: February 23, 2021

Job Description:

Description If you excel at coming up with creative solutions to technical issues, you might be right for this job. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Healthcare/NHS field. The ideal candidate for this Help Desk Analyst position has strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is based in the Holly Hill, Florida area and is a long-term temporary-to-full-time opportunity.Your responsibilities- Respond and follow up on technical help tickets submitted via phone, email, and walk-ups- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems- Independently investigate and implement solutions to technical issues - Deliver IT support for operating systems, productivity software, and a variety of other applications used internally Requirements - Background in installing and configuring operating systems, networked and local printers, and business applications- Familiarity with basic networking concepts- IT support ticketing system experience desired- Practical knowledge of VPN Technologies- Previous experience working with Virtual Environments- Well-founded grasp of Comptia Network+- Good understanding of Citrix- Quality experience with Basic Troubleshooting- Comptia Security+ experience highly desired- Strong familiarity with Comptia A+- General familiarity with Active Directory- Comprehensive knowledge of MS Windows 10- Wide ranging experience with Basic Troubleshooting- Earlier work involving TCP/IP- Proven knowledge of Comptia A+- Comptia Network+ experience- MS Windows 7 in an Active Directory environment experience required- Excellent problem-solving skills Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ). - provided by Dice

Keywords: Robert Half, Daytona Beach , Help Desk Analyst I, Professions , Daytona Beach, Florida

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