Front Desk Agent- Open Availibilty

Company: Hampton Inn Daytona Shores - Oceanfront
Location: Daytona Beach
Posted on: May 24, 2023

Job Description:

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.


*Responsibilities*

* Perform all check-in and check-out tasks

* Manage online and phone reservations

* Inform customers about payment methods and verify their credit card data

* Register guests collecting necessary information (like contact details and exact dates of their stay)

* Welcome guests upon their arrival and assign rooms

* Provide information about our hotel, available rooms, rates and amenities

* Respond to clients' complaints in a timely and professional manner

* Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs


*Skills*

* Work experience as a Hotel Front Desk Agent, Receptionist or similar role

* Computer literate

* Customer service attitude

* Excellent communication and organizational skills


Job Types: Full-time, Part-time


Pay: $14.00 - $16.00 per hour


Benefits:

* Dental insurance

* Employee discount

* Health insurance

* Paid time off

* Vision insurance

Schedule:

* 8 hour shift

* Day shift

* Evening shift

* Holidays

* Night shift

* Weekend availability


Work Location: In person

Keywords: Hampton Inn Daytona Shores - Oceanfront, Daytona Beach , Front Desk Agent- Open Availibilty, Sales , Daytona Beach, Florida