Front Desk Agent- Open Availibilty
Company: Hampton Inn Daytona Shores - Oceanfront
Location: Daytona Beach
Posted on: May 24, 2023
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Job Description:
We are looking for a Hotel Front Desk Agent to serve as our
guests' first point of contact and manage all aspects of their
accommodation. Hotel Front Desk Agent responsibilities include
registering guests, managing reservations and providing information
about rooms, rates and amenities. If you have a knack for customer
service and work experience in the hotel industry, we'd like to
meet you. Ultimately, you will help create a pleasant and memorable
stay for our guests.
*Responsibilities*
* Perform all check-in and check-out tasks
* Manage online and phone reservations
* Inform customers about payment methods and verify their credit
card data
* Register guests collecting necessary information (like contact
details and exact dates of their stay)
* Welcome guests upon their arrival and assign rooms
* Provide information about our hotel, available rooms, rates and
amenities
* Respond to clients' complaints in a timely and professional
manner
* Liaise with our housekeeping staff to ensure all rooms are clean,
tidy and fully-furnished to accommodate guests' needs
*Skills*
* Work experience as a Hotel Front Desk Agent, Receptionist or
similar role
* Computer literate
* Customer service attitude
* Excellent communication and organizational skills
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Night shift
* Weekend availability
Work Location: In person
Keywords: Hampton Inn Daytona Shores - Oceanfront, Daytona Beach , Front Desk Agent- Open Availibilty, Sales , Daytona Beach, Florida
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