Counter Sales Associate
Company: Johnson Controls International
Location: Jacksonville
Posted on: May 4, 2024
Job Description:
Unleash your potential with the Johnson Controls team!As a
global leader in smart, healthy and sustainable buildings, our
mission is to reimagine the performance of buildings to serve
people, places and the planet. -Join our winning team and pave the
way for a bright future. -With our extensive reach across various
industries worldwide, our teams are uniquely positioned to support
and empower you. You will have the opportunity to develop yourself
through meaningful work projects and learning opportunities. We
strive to provide our employees with an experience, focused on
supporting their physical, financial, and emotional wellbeing.Join
the Johnson Controls family and thrive in a culture that values
your voice and ideas.Your next incredible opportunity is just a few
clicks away!Here's what we have to offer:
- Competitive Pay
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package, including 401K, medical,
dental, and vision care - available from day one.
- Extensive product and on-the-job/cross-training opportunities,
supported by our outstanding internal resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- JCI Employee discount programs (The Loop by Perk Spot).
- Check us out: A Day in the Life of the Building of the Future -
https://youtu.be/pdZMNrDJviY]What you will do:This position is
responsible for the management of customer orders from receipt of
order to shipment of product.How you will do it:
- Communicates daily with customers via phone, fax, e-mail
- Enters customer orders into Order entry system the same day the
order is received
- Promotes and supports sales promotions.
- Collaborates with regional sales force and other field staff to
deliver premier customer service.
- Works closely with other vital departments such as credit,
billing, shipping, purchasing, technical service, warranty as
needed.
- Researches and resolves customer complaints and issues and
provides customer assistance in locating and identifying
replacement parts.
- Provides same day responses to scheduled dates and backorder
status of product.
- Research and process credit and return requests.
- Performs daily maintenance to customer orders to ensure timely
delivery based on customer demand.
- Other duties may be assigned.What we look for:Required
Qualification: -
- High School diploma or equivalent combined education and
experience.
- Experience related to Customer Service and high-volume
calls.
- Proficiency in a Windows operating environment, including email
and Microsoft Office software.
- Strong interpersonal skills and decision-making abilities.
- Effective and professional communication and organization
skills.
- Strong conflict resolution skills.
- Ability to work effectively in a high-volume fast-paced
environment.Forklift Experience preferred.JCI employees are valued
members of the Johnson Controls family. They are dedicated,
skilled, and passionate individuals who contribute to the success
and growth of our company. We prioritize creating a positive and
inclusive work environment that fosters collaboration, innovation,
and personal development. Our employees are encouraged to voice
their ideas and opinions, knowing that they will be heard and
valued. We believe in investing in our employees' well-being,
providing competitive salaries, comprehensive benefits packages,
and opportunities for career advancement. With a strong emphasis on
safety and a commitment to sustainability, JCI employees play a
crucial role in shaping a smarter, healthier, and more sustainable
future for buildings and communities worldwide.Johnson Controls
International plc. is an equal employment opportunity and
affirmative action employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, age, protected veteran status,
genetic information, sexual orientation, gender identity, status as
a qualified individual with a disability or any other
characteristic protected by law. To view more information about
your equal opportunity and non-discrimination rights as a
candidate, visit . If you are an individual with a disability and
you require an accommodation during the application process, please
visit .
Keywords: Johnson Controls International, Daytona Beach , Counter Sales Associate, Sales , Jacksonville, Florida
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