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Bilingual Healthcare Licensed Insurance Agent - Spanish

Company: TTEC
Location: Daytona Beach
Posted on: July 12, 2019

Job Description:

When everything's connected, how we connect is everything--- and we'd like to connect with you too! We are looking for you to provide exceptional customer experiences as a Healthcare Licensed Insurance Agent with TTEC in Daytona Beach, Florida.

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

Life at TTEC

As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading---

As a TTEC Healthcare Licensed Insurance Agent, You'll Enjoy


  • All license fees provided by TTEC as your employer
  • Continuing education paid by TTEC
  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, supportive and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • And yes---all the competitive performance bonus opportunities and benefits you'd expect

    What You'll be Doing

    Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

    On a typical day, you'll

    • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
    • Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
    • Open and maintain customer accounts and information
    • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
    • Resolve customer technical issues with patience and understanding
    • Identify additional needs customers may have and help them to upgrade products or services

      Why You? What You Bring

      • Current Health insurance license
      • Minimum six (6) months sales experience
      • Ability to adapt and excel in a fast-paced work environment
      • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
      • High school diploma or equivalent is the minimum and--- with education--- more is better
      • Handy with MS Windows and other computer applications
      • The passion and drive to make a difference

        Join Us

        We encourage you to Walk in to 260 Jimmy Ann Drive, Daytona Beach, FL 32114 on Wednesdays from 10 - 2PM to learn about us and interview on the spot. You can also text 'TTEC' to 97211 or apply online today.

        • Click on the Apply Now button.
        • You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
        • Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

          If you're a military veteran, active duty guard or reserves, or a military spouse

          We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!

          Career Changers welcome here

          Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.

          For more information about TTEC or other jobs in Daytona Beach, Florida, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

          As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer

          ---

          Cuando todo est-- conectado, c--mo nos conectamos

          lo es todo... --Y tambi--n nos gustar--a conectar contigo! Te estamos

          buscando para que nos ayudes a brindar una atenci--n excepcional a las y los

          clientes como Agente certificada/o en

          seguros de salud de TTEC en Daytona Beach, Florida.

          Sobre TTEC:

          Ayudamos a las marcas globales a brindar un

          servicio de excelencia a sus clientes, a fomentar la fidelidad de los mismos y

          hacer crecer su negocio. Nuestra filosof--a est-- basada en un principio

          fundamental: la atenci--n sencilla, inspirada y con sentido humano al cliente aporta

          un valor duradero a todas las personas involucradas. Tu puesto trae a la vida

          ese concepto.

          La vida en TTEC

          Como compa----a global, estamos siempre en

          movimiento. Cuando una de nuestras empleadas o empleados se est-- yendo a

          dormir, del otro lado del mundo una compa--era o compa--ero ya bebi-- su caf-- (o

          t--) y est-- lista/o para iniciar su turno. Trabajamos a un ritmo acelerado y no

          pretendemos mantener el statu quo.

          Pero tener mucho trabajo no nos impide divertirnos. Nos encanta llevar a cabo

          eventos de la compa----a que nos permiten reunirnos y celebrar nuestros logros.

          Tambi--n nos gusta tomarnos tiempo para desarrollarnos profesionalmente y dar a

          quienes lo necesitan. Por lo tanto, si est--s buscando una vida llena de

          prop--sito, pasi--n y posibilidades de carrera, sigue leyendo...

          Como Agente certificada/o en seguros de salud de

          TTEC, disfrutar--s:



          • Del pago de todas las cuotas de certificaci--n por parte de TTEC.

          • Formaci--n continua pagada por TTEC.
          • Compa--eras y compa--eros de trabajo divertidas/os y talentosas/os.
          • L--deres de equipo con experiencia, que te motivar--n y apoyar--n.
          • Ambiente familiar.
          • Eventos tem--ticos para el personal.
          • Organizaci--n diversa con enfoque comunitario.
          • Desarrollo profesional y m--ltiples oportunidades de aprendizaje

            para personal con ambici--n.
          • Y s--...tambi--n los competitivos bonos por

            desempe--o que esperas.

            Tus labores

            --Te apasiona ayudar a otras personas y darles

            tranquilidad? Se trate de recibir respuestas prontas de las y los clientes,

            asesorarles con paciencia y empat--a sobre productos relacionados con la salud o

            resolver sus problemas con una sonrisa, t-- ser--s la diferencia para que las y

            los clientes tengan una experiencia excepcional. Te capacitaremos para

            ser una experta o experto en la materia, de modo que te sientas segura/o de

            brindar el m--s alto nivel de servicio posible. Confiamos en que ya posees el

            --nico ingrediente que no puede ense--arse a nadie: una naturaleza emp--tica y

            solidaria que le brindar-- apoyo a nuestras clientas y clientes durante algunos

            de los momentos m--s dif--ciles de sus vidas. Tambi--n tendr--s la oportunidad de

            entablar nuevas amistades y de desarrollarte profesionalmente en un ambiente

            amigable y lleno de energ--a.

            En un d--a normal, t--:



            • Ayudar--s a las y los clientes a entender sus

              coberturas y seleccionar los productos y servicios adecuados, as-- como las

              mejores soluciones para satisfacer sus necesidades personales y

              financieras de salud.
            • Brindar--s atenci--n a las y los clientes durante

              todo el ciclo de vida de servicio y ventas, en el que podr--as aceptar

              llamadas entrantes o hacer llamadas de seguimiento.
            • Abrir--s las cuentas de las y los clientes y

              mantendr--s su informaci--n.
            • Responder--s las preguntas de las y los clientes

              con compasi--n y escucha activa, y les brindar--s la mejor soluci--n, de una

              manera eficiente.
            • Resolver--s con paciencia y comprensi--n problemas

              t--cnicos relacionados con la atenci--n a las y los clientes.
            • Identificar--s necesidades adicionales que

              pudieran tener las y los clientes, y les ayudar--s a adquirir nuevos

              productos o servicios.

              --Por qu-- t--? Lo que necesitamos de ti:



              • Licencia de seguros de salud vigente.
              • M--nimo seis (6) meses de experiencia en ventas.
              • Capacidad para adaptarte y sobresalir en un

                entorno de trabajo acelerado.
              • Integridad para seguir los lineamientos de la

                HIPAA para mantener la privacidad de las y los pacientes (tal como

                desear--as que alguien lo hiciera si se tratara de tu propia informaci--n).
              • Escolaridad secundaria o equivalente como

                m--nimo.
              • Experiencia con MS Windows y otras aplicaciones

                inform--ticas.
              • La pasi--n y determinaci--n para hacer una

                diferencia.

                --nete a nuestra empresa

                Te invitamos a visitarnos en 260

                Jimmy Ann Drive, Daytona Beach, FL 32114, de lunes a viernes, de 9 am a 3 pm, a enviar

                'TTEC' en un mensaje de texto al 97211 o a postularte hoy en l--nea:

                1.

                Haz clic en el bot--n Apply now.

                2.

                --Cu--l es el

                siguiente paso? Despu--s de haber llenado la solicitud en l--nea, por favor

                mantente al tanto de tu correo electr--nico y rev--salo regularmente para obtener

                instrucciones.

                3.

                Gracias por postularte:

                lleg-- la hora de compartir esta oportunidad con tu red y experimentar la

                alegr--a de trabajar con amigas y amigos (adem--s de nosotros, por supuesto).

                Si eres

                veterana o veterano militar, guardia en activo o en reserva, o c--nyuge de un/a

                militar:

                Valoramos tu experiencia y creemos que est--s preparada/o para desempe--arte en

                el mundo civil y asumir los proyectos m--s innovadores y exigentes de TTEC. Tu

                experiencia pr--ctica con la globalizaci--n significa que est--s preparada/o para

                interactuar con nuestros clientes, clientas y personal de todo el mundo.

                Superar la adversidad y adaptarte al cambio te ha preparado para desempe--arte

                en nuestro entorno din--mico. Estamos buscando l--deres. Innovadoras e

                innovadores. Sabemos que ning--n trabajo es tan importante como servir a tu

                pa--s, pero esperamos que ofrecer una atenci--n de excelencia a las y los

                clientes sea para ti otro prop--sito digno de alcanzar.

                Damos la bienvenida a buscadoras y buscadores de

                nuevos caminos

                --Es tiempo de cambiar de profesi--n? Si te has

                desarrollado profesionalmente como recepcionista o asistente administrativa/o, o

                en ventas al menudeo, restaurantes y hospitalidad, creemos que posees las

                habilidades necesarias para unirte a nuestro equipo de agentes en cuidados de

                la salud.

                Para obtener m--s informaci--n sobre TTEC u otros

                empleos en Daytona Beach, Florida, visita TTECjobs.com o busca #ExperienceTTEC

                en redes sociales para participar en la conversaci--n global.

                Como requisito para obtener el empleo, TTEC requiere que todo el

                personal contratado en los Estados Unidos apruebe exitosamente una revisi--n de

                antecedentes penales y, dependiendo de la sede y la campa--a, un an--lisis de

                detecci--n de drogas. TTEC ofrece igualdad de oportunidades laborales.

                #TUSAJ

Keywords: TTEC, Daytona Beach , Bilingual Healthcare Licensed Insurance Agent - Spanish, Sales , Daytona Beach, Florida

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