Supervisor, Quality Assurance (2nd shift)
Location: Jacksonville
Posted on: June 23, 2025
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Job Description:
Description For the past 162 years, Swisher has been an industry
leader known for its iconic products and commitment to high quality
standards. With a rich history, Swisher serves adult consumers
through a diverse range of businesses, including Swisher Sweets
Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew
Estate: The Rebirth of Cigars. We have a passion for people and
helping them build rewarding careers. If you’re ready to create
excitement and drive what’s next in the industry, we’d love to hear
from you. The Quality Assurance Supervisor is responsible for
overseeing quality control operations, leading a team of quality
inspectors and technicians, and ensuring all manufactured products
meet established quality standards, customer specifications, and
regulatory requirements. This role requires strong leadership
skills, technical expertise, and the ability to drive continuous
improvement initiatives. This is a 2nd shift role with the hours of
3:00-11:30pm, Monday-Friday. Key Responsibilities Supervise and
train QA personnel in inspection techniques, quality standards, and
operating procedures Lead root cause analysis and implement
corrective and preventive actions Identify opportunities and
support creation and implementation of plant processes and/or
product improvement projects Develop, review, and maintain quality
documentation, including inspection plans and test procedures
Collaborate with production, engineering, and maintenance teams to
address quality issues and implement corrective actions Implement
and maintain quality management systems Ensure adherence to company
quality policies and industry regulations Schedule and assign work
activities to ensure adequate coverage across all shifts
Collaborate with union representatives on quality-related matters
and grievance resolution Communicate with suppliers to address
incoming material quality issues Communicate with customers
regarding quality requirements and complaint resolution Participate
in internal and external audits Qualifications An associate degree
in quality management, quality engineering, or a combination of
relevant education and experience 3 years of quality assurance
experience in a manufacturing environment 2 years of supervisory or
leadership experience Strong understanding of Quality Management
Systems (QMS) principles Ability to coach, develop, support, and
guide a team with technical skills Good communication and
interpersonal skills with the ability to effectively present
information and respond to questions Demonstrated knowledge of
measurement and testing equipment Proficiency in quality tools and
methodologies Proficient in MS Office applications such as Excel,
Outlook, PowerPoint, and Word Excellent leadership, communication,
and problem-solving skills Understanding of manufacturing processes
and production systems Preferred Qualifications Bachelor’s degree
in Engineering, Quality Management, or a related field Experience
with quality software systems and databases Familiarity with
regulatory requirements (FDA, OSHA, EPA as applicable) Experience
in union manufacturing environment What we offer Base salary and
bonus program Medical, dental, vision, life insurance effective on
date of hire Generous 401(k) Plan Defined Contribution Plan Paid
vacation and paid holidays Tuition reimbursement Professional
growth and development programs to help advance your career!
Official Contact Information Email: All official emails will come
from an @Swisher.com address Website: Verify job listings and
contact details on https://careers.swisher.com Important: We will
never contact you via Teams, Zoom, or Google Meets. If you qualify
for an interview, the proper meeting method will be shared with you
beforehand. Confidential information should only be shared through
secure methods outside of email. Qualifications Skills Behaviors :
Motivations : Education Experience Licenses & Certifications Equal
Opportunity Employer/Protected Veterans/Individuals with
Disabilities This employer is required to notify all applicants of
their rights pursuant to federal employment laws. For further
information, please review the Know Your Rights notice from the
Department of Labor.
Keywords: , Daytona Beach , Supervisor, Quality Assurance (2nd shift), Science, Research & Development , Jacksonville, Florida
