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Associate Manager, Documentation

Company: Labcorp
Location: Daytona Beach
Posted on: October 12, 2021

Job Description:

Job Overview:

Essential Job Duties:


  • Develops and maintains quality standards, Program Specific Procedures (PSPs), and SOPs for the pharmacy.
  • Assists with the administration of process documentation, SOPs/PSPs, validation documents and training materials.
  • Responsible for updating all Ops guides as directed and ensures notification of changes completed on SharePoint.
  • Delivers training as needed.
  • Responsible for updating SOPS as needed and updating and maintaining version controls
  • Responsible for ensuring training records are current and up to date with updated training Matrix, monitoring overdue trainings and coordination with management
  • Responsible for collecting team meeting and group training signatures (including missed training) and recording training
  • Responsible for monitoring client required trainings and annual required trainings, ensuring completion of all trainings prior to due dates
  • Serves as subject matter expert and lends technical expertise to pharmacy programs in the area of quality and training.
  • Identifies discrepancies or quality issues and trends in quality tracking systems and escalates database concerns.
  • Ensures audit readiness, participates in and may facilitate client audits of pharmacy programs.
  • Collects, maintains, and manages records to meet administrative requirements within the pharmacy.
  • Other duties as assigned.


The Associate Manager of Documentation will hold a Bachelor’s degree (strongly preferred) or evidence of continual work toward a degree. Candidates without a degree should have a high school diploma and 8 or more years’ pharmacy or customer service work experience.


Will Also Have:

Strong customer service communication skills; strong writing skills, and good presentation skills. Good initiative; ability to grasp concepts; analytical thinking skills and ability to anticipate next steps; organized and thorough in work; ability to multi-task and manage workload; good follow up and attention to detail; ability to address problems proactively; uses good judgment and knows when to involve others; computer literacy. Knowledge of relational databases strongly preferred. A self-starter with demonstrated ability to work in a fast paced environment with changing priorities.


Minimum Required:

The Associate Manager of Documentation will have 4 plus years of relevant experience and knowledge base in pharmacy, quality assurance, or customer service industries required.

Keywords: Labcorp, Daytona Beach , Associate Manager, Documentation, Other , Daytona Beach, Florida

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